Build with confidence, build with iTIMBER
At iTIMBER, we're passionate about providing high-quality timber products and expert advice to builders and DIYers in Melbourne. Our mission is to establish a successful timber yard that offers a wide range of well-priced timber products, hardware, and building supplies to customers across Melbourne suburbs. Our team is committed to delivering exceptional customer service, providing free expert advice, and ensuring that our customers receive the best possible products and solutions for their projects.
Our Story
Founded by three brothers, iTIMBER officially opened its doors in September 2017 after three months of careful preparation and planning. Growing up in a Greek family, the Iordanou brothers were taught from a very young age that hardworking attitude and a disciplined mindset were the keys to success. With their extensive experience in the construction and landscape industry, they decided to come together to expand their business offering to start iTIMBER.
Our Services
At iTIMBER, we offer a wide range of services to cater to the needs of builders and DIYers in Melbourne. Our team is more than happy to draw up detailed plans and diagrams for customers needing or wanting that extra help with projects. We can even go through step-by-step for those that are wanting DIY. We also provide information and advice to customers that are planning to build, renovate or create.
EcoWood Range
One of our future goals is to spread the awareness and importance of EcoWood throughout the community and ensure that all outdoor timber structures are made from products that are safe for human contact, as well as the environment. The EcoWood treated timber is arsenic-free, child safe, ammonia-free, and chlorine-free. It also provides a guarantee against failure from decay and insect attack.
Why Choose iTIMBER
There are many reasons why customers choose iTIMBER for their timber and building supply needs. We're an Australian-owned and operated company based in Melbourne's Eastern suburbs of Bayswater. We support local businesses and a majority of our products come from local suppliers and manufacturers. We're all about supporting the local community and helping Australian businesses grow. We offer Melbourne-wide delivery, an extensive product range, and excellent customer service. Our team is dedicated to delivering high-quality products, free expert advice, and competitive prices.
Excellent Customer Service and Quality Products
The majority of reviewers at iTimber have had an exceptional experience with the store's staff, service, and quality of products. Several reviewers praised the helpful and friendly nature of Steve and Stavros, who went above and beyond to assist with custom orders, offer advice, and provide exceptional customer service. Customers have expressed gratitude for the store's competitive pricing, fast delivery, and willingness to provide complimentary services such as cutting and loading.
Relevant Examples
Several reviewers shared specific examples of how iTimber's staff helped them with their projects. For instance, Xinyi Cen and her classmate received prompt attention and assistance with timber samples for their university project. Robbie Fincham appreciated the staff's willingness to drill holes in his wooden planter and provide complimentary delivery. Ben Foster was impressed with the quality and service of the half wine barrels he purchased, which encouraged him to return for more.
Positive Reviews Praise
The reviewers were unanimous in their praise for the store's excellence, citing factors such as exceptional customer service, fast delivery, competitive pricing, helpful staff, and high-quality products.
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