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At Cleanway Xtra, we are a proud Bunbury-based company that has been providing exceptional cleaning services to residential and commercial properties for years. Our team of highly trained and experienced professionals is dedicated to delivering top-notch cleaning services that exceed our clients' expectations. With a reputation for reliability, trustworthiness, and attention to detail, we have built a loyal customer base in the Greater Bunbury area.
Services We Offer
At Cleanway Xtra, we offer a comprehensive range of cleaning services designed to cater to the diverse needs of our clients. From residential house cleaning and commercial office cleaning to industrial road sweeping and driveway pressure cleaning, we have got you covered. Our services include:
- House Cleaning: Our fully insured and police-checked staff are equipped to clean all areas of your home, including bathrooms, bedrooms, kitchen, and living rooms.
- Window Cleaning: Our professional window cleaners are expertly trained to clean windows of all sizes, shapes, and materials, ensuring a sparkling clean finish.
- Carpet Cleaning: Our state-of-the-art carpet cleaning equipment and eco-friendly cleaning solutions ensure a deep clean that revitalizes your carpets.
- Commercial Cleaning: Our trusted and highly experienced commercial office cleaning team is dedicated to providing exceptional service that meets the unique needs of company workplaces.
- High Pressure Cleaning: Our powerful and versatile high-pressure cleaning units are designed to tackle tough cleaning jobs, including driveways, sidewalks, and industrial areas.
- Tile and Grout Cleaning: Our specialized tile and grout cleaning services restore the original beauty of your floors and walls.
- Road Sweeping: As the premier provider of road and industrial sweeping solutions, our state-of-the-art machines, including the Hako Citymaster, ensure precision and efficiency in our sweeping services.
Why Choose Cleanway Xtra?
So, why choose Cleanway Xtra? For starters, our team of professionals is fully licensed, insured, and screened for your peace of mind. We take pride in our attention to detail, commitment to customer satisfaction, and dedication to delivering exceptional service. Whether you need a one-off cleaning job or ongoing maintenance, we are the perfect partner for you. Plus, we offer obligation-free quotes and a satisfaction guarantee with every job.
Testimonials
But don't just take our word for it! Our clients have praised our services, from the quality of our work to the professionalism of our staff. Check out our testimonials page to read what they have to say.
General Feedback and Customer Service
Most of the customers had a fantastic experience with CleanWayXtra, praising their professionalism, efficiency, and friendliness. Their cleaning team did an outstanding job, making every corner of the customers' homes shine. The administrative team was also commended for their exceptional customer service, making the entire process seamless and stress-free.
Praise for the Cleaning Crews
The cleaning crews were highly praised for their top-notch workmanship and their ability to go beyond for their clients. They were described as thorough and hardworking, ensuring that the customers' homes were left sparkling clean.
Issues with Communication and Time Management
However, some customers experienced issues with communication and time management. A few mentioned that the staff failed to return for a scheduled cleaning session or arrived too early and left when an adult was not present. There were also complaints about the rudeness and ignorance of the manager, Bruce, who failed to offer compensation or an apology when issues arose.
Problems with Specific Services
Some customers had problems with specific services, such as window cleaning and carpet cleaning. One customer had to pay upfront and still had dirty windows, while another was charged an excessive amount for a one-off clean that included no sheet or towel changes.
Overall Satisfaction
Despite the negative feedback, there were still several customers who were extremely satisfied with CleanWayXtra's services. They appreciated the hard work and dedication of the cleaning crews and the administrative team, and would recommend the company to others.
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