Business Details
33 Years
experience
Emergency
services
Your Trusted Damage Restoration Partner in Melbourne
Capital Facility Services has been a trusted provider of commercial cleaning and disaster restoration services across Melbourne and Regional Victoria for over two decades. Founded in 1993, our company has evolved to offer comprehensive solutions including water damage restoration, mould remediation, fire damage restoration, and building maintenance. Our commitment to quality is underscored by our ISO 9001:2015, ISO 45001:2018, and ISO 14001:2015 certifications, alongside IICRC accreditation for over a decade. We pride ourselves on rapid 24/7 emergency response, mobilising within one hour of contact to address crises efficiently.Our team of 70+ experienced professionals utilises state-of-the-art equipment and adheres to strict safety protocols, ensuring projects are completed to the highest standards. With 9,000+ projects managed and a 93% customer satisfaction rating, we combine technical expertise with client-centric service, offering transparent reporting for insurance claims and tailored solutions for commercial and residential clients.
Services
Water Damage Restoration
Mould Remediation
Fire Damage Restoration
Commercial Cleaning
Building Maintenance
Sewage Cleaning
Flood Damage Restoration
Details
- Year established: 1993
Highlights and features
- 20+ years of experience in commercial cleaning and disaster restoration
- ISO-certified quality, safety, and environmental management systems
- IICRC-certified technicians for water, fire, and mould remediation
- 24/7 emergency response with 1-hour mobilisation across Melbourne
- 93% customer satisfaction rating from 9,000+ projects managed
Associations and certifications
- ISO 9001:2015
- ISO 45001:2018
- ISO 14001:2015
- IICRC
What people say
Rapid 24/7 response
Professional technicians
Insurance reporting support
Mould removal expertise
Stress-free process
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies with rapid 24/7 response, utilising advanced extraction and drying equipment. We assess damage severity, implement tailored mitigation plans, and coordinate structural reinstatement. Certified technicians ensure compliance with IICRC standards, providing detailed insurance reports and prioritising health safety to prevent mould growth.
Mould Remediation
Certified mould remediation specialists tackle contamination using containment protocols and HEPA filtration. We identify moisture sources, remove affected materials, and sanitise environments to prevent recurrence. Services include air quality testing and compliance reporting, ensuring safe restoration for residential and commercial properties.
Fire Damage Restoration
Comprehensive fire restoration includes debris removal, smoke odour elimination, and structural repairs. Thermal fogging eradicates lingering contaminants, while our team coordinates rebuilding efforts. We collaborate with insurers, offering documentation for claims and ensuring properties are restored to pre-loss conditions.
Commercial Cleaning
Specialised cleaning programs target high-risk environments, including biohazard decontamination and post-disaster sanitisation. Services extend to routine maintenance, hard-floor care, and compliance with COVID-safe protocols, supporting healthcare, education, and industrial sectors.
Building Maintenance
End-to-end reinstatement services follow damage events, incorporating plumbing, carpentry, and painting. We manage reconstruction projects, coordinating licensed contractors to restore functionality while adhering to safety and quality standards.
People
Jerry Lazaris
Founder & Director
Qualified accountant with 20+ years in facility management. IICRC-certified in water/fire restoration, holding advanced building and asset management qualifications. Oversees operations and client relations.
Helen Mavrokefalos
Business Development Manager
Marketing expert with 20 years in corporate growth strategies. Focuses on client compliance, OH&S, and tender submissions for cleaning and facility management contracts.
Questions
What areas do you service?
We cover Melbourne and Regional Victoria for all emergency and scheduled services.
Are you available outside business hours?
Yes, our 24/7 emergency team responds within one hour of contact.
Do you handle insurance claims?
We provide detailed reports and collaborate directly with insurers for seamless claims processing.
What certifications do you hold?
We maintain ISO 9001, 45001, 14001 certifications and IICRC accreditation for 10+ years.
How quickly can you start remediation?
Emergency teams mobilise within 60 minutes of initial contact across Melbourne.
