A Western Australian Legacy
Action Couriers & Taxi Trucks has been a trusted name in Perth for over 35 years. Established in 1983, we pride ourselves on providing quality, reliable courier services to both businesses and individuals. As a proudly Western Australian company, we understand the unique needs of the Perth market and are committed to offering proactive and responsive solutions to your courier requirements.
Quality & ISO Certification
Our dedication to excellence is reflected in our ISO 9001:2015 (Quality), ISO 14001:2015 (Environmental), and ISO 45001:2018 (Health and Safety) certifications. These recognitions demonstrate our commitment to delivering exceptional service, operating responsibly, and ensuring the safety of our drivers and clients.
Comprehensive Courier Solutions
Action Couriers offers a comprehensive range of services to meet your diverse delivery needs. From urgent point-to-point deliveries to scheduled routes, our services are tailored to your individual requirements. We specialize in:
- Urgent Perth Couriers: Rapid response times and guaranteed delivery for time-sensitive documents and goods.
- Urgent Taxi Trucks: Immediate response for larger cargo and fragile items.
- Ancillary Services: Storage, packing, and handling assistance to simplify your transportation experience.
Modern Fleet & Technological Expertise
With over 90 fleet vehicles in our fleet, Action Couriers boasts one of the largest courier networks in Western Australia. We utilize advanced tracking technology and driver management systems to ensure transparency, efficient routing, and timely deliveries.
Building Partnerships & Trust
At Action Couriers, we value building strong relationships with our clients. We prioritize clear communication, honesty, and integrity in all our business dealings. We strive to become an extension of your business, understanding your unique needs and exceeding your expectations.
Join Us
If you share our passion for exceptional service and are looking for a rewarding career in the courier industry, visit our careers page to explore our opportunities.
Overview of Action Couriers Reviews
Delays and Miscommunications
Many reviewers have expressed frustration with the company's office staff, citing instances of miscommunication, delays, and unprofessional behavior. Some have reported being left in the lurch after bookings were cancelled or changed at the last minute, with little to no explanation or apology.
Unprofessional Behavior
Several reviewers have reported experiencing unprofessional behavior from the company's drivers, including abuse, aggressive behavior, and reckless driving. This has led to a concern about the company's hiring practices and lack of accountability.
Overcharging and Hidden Fees
Some reviewers have reported being overcharged for services, including being billed for waiting times when the destination was closed. There are also concerns about hidden fees and a lack of transparency in the company's pricing.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with the company, citing courteous drivers, efficient delivery, and helpful staff.
Customer Service Issues
A common theme throughout the reviews is a lack of adequate customer service, with many reviewers reporting long wait times, unhelpful representatives, and a general lack of care or concern for customer needs.
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