At Diverse Gazebos & Decks, we're a family-owned and operated business based on the Gold Coast, providing top-quality Bali Huts, Gazebos, and Decks to our customers. With years of experience in the building industry, we've honed our expertise in designing and constructing outdoor spaces that bring people closer to nature. Our commitment to quality, customer satisfaction, and excellence has earned us a reputation as the go-to choice for stylish custom-designed Bali Huts, Gazebos, and Decks on the Gold Coast and beyond.
Our Story
Our journey began with a passion for creating unique outdoor spaces that evoke a sense of relaxation and serenity. As a family-owned business, we've always prioritized quality, honesty, and customer satisfaction. Over the years, we've worked alongside some of the biggest projects in the Tweed to Sunshine Coast region, earning the trust of developers, resorts, theme parks, landscapers, builders, estimators, and retailers. Our extensive background in the building industry has enabled us to develop a keen eye for detail and a deep understanding of what our customers need.
Our Services
We specialize in designing and building Bali Huts, Gazebos, and Decks that exceed our customers' expectations. Our services include:
- Custom-designed Bali Huts and Gazebos that bring the outdoors in
- Decks that expand outdoor living spaces and enhance entertainment areas
- Carports that provide shelter and protection for your vehicles
- Balustrades that add a touch of elegance to your outdoor spaces
- Patios that blur the lines between indoor and outdoor living
- Restoration services for damaged or worn-out Bali Huts and Gazebos
Our Commitment
At Diverse Gazebos & Decks, we're committed to providing our customers with the highest quality products and services. We use only the finest materials, sourced from Australia's leading suppliers, to ensure that our constructions are durable, long-lasting, and aesthetically pleasing. Our warranties are top-notch, and we pride ourselves on our honest, old-school approach to business. We don't just sell you a product - we ensure you get exactly what you paid for.
What Our Customers Say
Our customers love us because we take pride in our products, and we're dedicated to delivering exceptional results. We're proud to have earned the trust of our customers, who appreciate our attention to detail, quality workmanship, and prompt service.
Overall Experience
The overall experience with Diverse Gazebos is overwhelmingly positive, with many customers praising the company's professionalism, quality of work, and attention to detail. The majority of reviewers have given 5-star ratings, commending the team's expertise, communication, and cleanliness.
Thatching and Roofing Services
The thatching and roofing services provided by Diverse Gazebos have received high praise from customers. Many have commented on the excellent quality of the work, with some even stating that the finished product is better than the original. The use of modern materials, such as asphalt tiles, has also been highlighted as a positive aspect.
Communication and Customer Service
Grant and his team have been commended for their excellent communication and customer service skills. Many reviewers have mentioned the prompt responses to emails and messages, as well as the team's willingness to listen to customers' needs and provide expert advice.
Site Visits and Cleanliness
A unique aspect of Diverse Gazebos' service is their willingness to conduct site visits to discuss customers' needs and provide personalized quotes. This approach has been praised by many, who appreciate the extra effort taken to ensure the job is done correctly. Additionally, the team's cleanliness and respect for customers' properties have been highlighted as a positive aspect.
One Negative Experience
However, one reviewer had a negative experience with the company, citing a lack of communication and responsiveness after paying a deposit. This issue was eventually resolved with a full refund, but serves as a cautionary tale for the company to improve their communication processes.
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