Business Details
16 Years
experience
Your Trusted Partner for Pet Care Solutions
PETPALS has been providing professional dog walking and pet sitting services since 2010. Our team combines formal business operations with extensive hands-on experience gained through animal shelter work, cattery volunteering, and personal pet care spanning decades. We specialize in group dog walks that enhance socialization skills while offering individualized attention, and deliver cat sitting services directly in clients' homes to maintain familiar environments. Our service areas cover Ryde, Putney, Gladesville, Lane Cove, Artarmon, Hunters Hill, and Longueville.We maintain transparent communication through post-walk SMS updates and personalized care notes, ensuring pet owners receive detailed insights about their animals' wellbeing. Our approach emphasizes reliability, with consistent punctuality across thousands of service instances, and adaptive care strategies tailored to each pet's personality and needs. We prioritize building trust through documented care practices and maintaining the highest standards of professionalism in all client interactions.
Services
Dog Walking
Pet Sitting
Group Walks
Cat Sitting
Home Visits
Details
- Year established: 2010
Highlights and features
- We have over 12 years of professional pet care experience since 2010
- Specialize in group dog walks that improve socialization skills
- Provide cat sitting services in your pet's familiar home environment
- Offer personalized care notes and SMS updates after each service
- Serve multiple Sydney suburbs with consistent punctuality records
What people say
Reliable and professional
Improved socialization skills
Personalized care notes
Consistent punctuality
Positive behavioral changes
Services
Dog Walking
Professional dog walking services that combine physical exercise with socialization opportunities. Our group walks help develop dogs' social skills while providing regular exercise routines. Individual walks are tailored to each dog's specific needs and temperament, ensuring safe and enjoyable outings that contribute to overall wellbeing.
Pet Sitting
Reliable pet sitting services that maintain your pet's normal routine in their familiar environment. Our caregivers provide personalized attention to feeding schedules, medication requirements, and playtime preferences. This service includes regular updates and communication to ensure pet owners have complete peace of mind during their absence.
Group Walks
Structured group walking sessions that promote positive social interaction between dogs. We carefully curate groups based on temperament and size to create safe, enjoyable experiences. These walks help develop confidence and social skills while providing mental stimulation through varied routes and play opportunities with other dogs.
People
Robyn McNally
Owner
Founder of PETPALS with over 12 years of professional pet care experience. Combines formal business operations with practical animal care expertise from shelter work and personal pet ownership. Prioritizes personalized service and consistent communication with clients.
Questions
What areas do you service?
We service Ryde, Putney, Gladesville, Lane Cove, Artarmon, Hunters Hill, and Longueville. Contact us to confirm availability in your specific location.
How long have you been in business?
PETPALS has been operating since 2010, providing professional pet care services with consistent client satisfaction over 12+ years.
What's included in your dog walking service?
Our dog walking includes group or individual sessions with focus on socialization, physical exercise, and temperament-appropriate activities. All walks include post-service updates and behavioral observations.
Do you offer cat sitting services?
Yes, we provide in-home cat sitting services that maintain your cat's normal routine while you're away, including feeding, playtime, and environmental enrichment.
How do you ensure service reliability?
We maintain punctuality records through structured scheduling and route planning. Clients receive SMS updates after each service session for complete transparency.
Can you accommodate special needs pets?
We tailor our services to individual pet requirements, including medication administration, special diets, and behavioral considerations. Discuss specific needs during initial consultation.
