Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Insurance Solutions
Established in 1903, we are one of Australia's most trusted brands and Victoria's largest member organisation. Our purpose is to improve lives through motoring and mobility, home, energy, and leisure services. We provide exceptional experiences via emergency roadside assistance, motor and home insurance, cleaner energy solutions like RACV Solar, and nine resorts across Australia. With over 120 years of experience, we combine deep industry knowledge with a commitment to community impact, offering tailored insurance products, 24/7 roadside support, and member-exclusive benefits.Our team delivers expert guidance on risk management, policy customization, and claims resolution, maintaining rigorous compliance with financial services standards. As a customer-centric organisation, we prioritise transparency in pricing, clear policy terms, and ethical service delivery across all insurance and lifestyle offerings.
Services
Car Insurance
Home Insurance
Roadside Assistance
Travel Insurance
Solar Solutions
Emergency Trades
Resort Accommodation
Membership Benefits
Business Insurance
Vehicle Loans
Details
- Year established: 1903
Highlights and features
- 120+ years of trusted service in Victoria
- 24/7 emergency roadside assistance network
- Exclusive member discounts on insurance and travel
- Award-winning insurance products with clear policy terms
- Integrated solar energy and home maintenance solutions
Services
Car Insurance
Comprehensive car insurance protecting against collision damage, theft, fire, and third-party liabilities. Policies include up to $20 million liability cover, automatic accessory protection, and flexible excess options. Available with 24/7 claims support and repairer choice benefits.
Home Insurance
Buildings and contents insurance protecting against storms, floods, fire, and theft. Includes flexible excess options, accidental damage coverage, and portable item protection. Combined policies offer integrated protection for homeowners, landlords, and renters across Victoria.
Roadside Assistance
24/7 Australia-wide emergency support for flat tyres, battery issues, lockouts, and towing. Three coverage tiers provide varying distances and benefit limits, including fuel delivery, locksmith assistance, and transport arrangements for stranded motorists.
Travel Insurance
Domestic and international policies covering medical emergencies, trip cancellations, and luggage loss. Includes unlimited overseas medical cover options, rental car excess protection, and special benefits for cruise holidays and multi-trip travellers.
RACV Solar
Clean energy solutions helping households reduce power costs through solar panel installation. Combines renewable energy generation with expert advice on system selection, government rebates, and energy efficiency optimisation for Victorian homes.
Questions
What insurance policies include roadside assistance?
Roadside assistance is available as a standalone membership or with selected insurance policies including car insurance and home insurance customers receive 80% discount on Emergency Home Assist.
How do I make an insurance claim?
Submit claims 24/7 via the RACV App, online portal, or by calling 13 19 03 with policy details and incident documentation for prompt assessment.
Are solar panel installations covered by insurance?
Buildings insurance covers solar panels installed on your property against insured events like storms, fire, and impact damage under RACV Home Insurance policies.
What membership benefits reduce insurance costs?
RACV Members receive multi-policy discounts, loyalty rewards through Years of Membership benefits, and exclusive deals on attractions, travel, and fuel purchases.
Does home insurance cover flood damage?
Standard policies cover flood damage from water sources like rivers and dams, though customers can opt to remove this coverage for premium reductions.
How are insurance premiums calculated?
Premiums depend on risk factors including vehicle type, property location, claims history, coverage levels, and selected excess amounts.
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