Providing special care for your special friends
At Heathmont Animal Hospital, we are a team dedicated to providing outstanding service to both animals and their owners. Our commitment to excellent customer service has been recognized by the Office of Fair Trading, and we are proud winners of the Award of Merit in the Victorian Fair Trading Awards, as well as finalists in the Maroondah Business Awards.
Our mission is to provide the highest level of care for your pet, and we believe in involving you in the decision-making process when it comes to their treatment. We offer a range of services, including medical treatment, surgical services, dentistry, nutrition, home visits, preventative care, vaccination, diagnostics, and our VIP program.
Our team of highly trained and experienced veterinarians, veterinary nurses, and support staff are passionate about providing the best possible care for your pet. We understand the special bond between you and your pet, and we are committed to providing "special care" for those animals that are more than just pets, but are in fact "special friends" of their owners.
Our Services
At Heathmont Animal Hospital, we offer a comprehensive range of services to cater to the needs of your pet. Our medical treatment services include diagnosis and treatment of various health issues, as well as preventative care and vaccination programs. Our surgical services include routine procedures such as spaying and neutering, as well as more complex surgeries.
Our dentistry services include dental check-ups, cleanings, and extractions, as well as oral surgery. We also offer nutrition counseling and home visits to ensure your pet receives the care they need in the comfort of their own home. Additionally, our preventative care programs are designed to keep your pet healthy and thriving.
Our VIP program is designed to provide your pet with the highest level of care and attention. We understand that every pet is unique, and our team will work with you to create a personalized care plan that meets your pet's individual needs.
Meet the Team
Our team of veterinarians, veterinary nurses, and support staff are dedicated to providing the highest level of care for your pet. Our team includes Dr. Katie Gaut, Dr. Peter Green, Dr. Kaylee Onn, Jo Roche, Elyse Carmichael, Leeanne Croot, Emma Stutt, Carrie Marum, and Maddie Wright.
Heathmont Animal Hospital Reviews
Overview
The majority of the reviews for Heathmont Animal Hospital are overwhelmingly positive, with customers praising the clinic's staff for their kindness, professionalism, and excellent care for their pets. Many have recommended the clinic to others, noting its reasonable prices and expert services.
Positive Feedback
The positive feedback highlights the clinic's caring staff, reasonable prices, and excellent service. Several customers have praised the staff for their knowledge and friendly demeanor, making both them and their pets feel comfortable. The clinic's ability to handle complex cases, such as surgery, has also been commended.
Negative Feedback
However, there is one negative review that stands out. A customer experienced a tragic loss of their pet shortly after receiving a vaccination. They expressed concerns about the potential side effects of the vaccine and the lack of information provided to pet owners. This review highlights the importance of thorough communication between the clinic and its customers, particularly regarding the risks associated with certain treatments.
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