Transforming Spaces with Timeless Elegance
At Kellyville Private Hospital, we are dedicated to providing premium in-hospital mental health treatment and tailored therapy programs to support your mental health needs. Our team of experienced Psychiatrists, Medical, Nursing, and Allied Health professionals are committed to delivering expert care to manage and treat mental health disorders.
Our Services
We offer a range of specialties, including Addictive Disorders, Anxiety, Borderline Personality Disorder, Depression, Post-Traumatic Stress Disorder (PTSD), Neurostimulation, Young Adult Mental Health, and Attention-Deficit Hyperactivity Disorder (ADHD). Our comprehensive treatment programs are designed to help you manage your mental health and achieve a better quality of life.
Inpatient Care
Our hospital is designed to deliver care in the least restrictive manner, allowing patients to feel relaxed and comfortable while receiving treatment. Our inpatient programs are tailored to meet the individual needs of each patient, with a focus on providing a supportive and therapeutic environment.
Day Patient Programs
We also offer day patient programs as an alternative to inpatient admission. These programs are designed to provide flexible and accessible treatment options for patients who require ongoing support and therapy.
Referrers
We work closely with referrers, including General Practitioners and Specialists, to ensure a seamless referral process and high-quality care for our patients.
Education and Events
We are committed to providing ongoing education and training for our staff and the wider healthcare community. Our education events are designed to promote best practice and stay up-to-date with the latest research and developments in mental health care.
Quality and Accreditation
We are committed to delivering high-quality care and continually assess and improve our services to ensure we meet the highest standards. Our hospital is accredited by leading healthcare organizations, demonstrating our commitment to excellence in patient care.
Patient Feedback
We value feedback from our patients and use it to continually improve our services. Our patient feedback is essential in helping us to understand what we do well and where we can improve.
What We Do
At Kellyville Private Hospital, we are dedicated to providing premium mental health care and supporting our patients on their journey to recovery. Our team of experienced healthcare professionals is committed to delivering expert care and tailored treatment programs to manage and treat mental health disorders.
Facilities and Staff
The Hills Clinic has received overwhelmingly positive reviews for its facilities and staff. Many reviewers have praised the warm and welcoming atmosphere, professional and caring nursing staff, and the supportive and knowledgeable doctors. The clinic's facilities have also been commended, with one reviewer describing the rooms as "5 Star, just like hotel accommodation".
Addiction Treatment and Recovery
The Hills Clinic has been successful in treating addiction, with many reviewers crediting the clinic with helping them to recover. The addiction groups and counseling sessions have been praised for being informative and supportive, with one reviewer describing the facility as their "saving grace".
Communication and Customer Service
Unfortunately, the clinic has received some negative reviews regarding its communication and customer service. Some reviewers have reported difficulty in getting appointments, being told conflicting information, and dealing with rude and unprofessional staff. This has led to feelings of frustration and mistrust.
Management and Leadership
The clinic's management and leadership have been criticized for being distant and unresponsive, with one reviewer reporting that the administration manager was unwilling to meet with higher managers. This has led to a sense of disconnection and lack of accountability.
Overall Experience
The Hills Clinic has received mixed reviews, with some reviewers having a positive experience and others reporting negative interactions. While the clinic's facilities and staff have been praised, the lack of effective communication and customer service has been a major issue.
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