HELPING AUSTRALIAN FAMILIES ENJOY THE WATER SAFELY
Aquastars Swim School is a family-owned and operated business, dedicated to providing top-quality swimming lessons to the community. Established in 2003, our swim school has undergone significant growth and development, with our current owner, Belynda Rocha, taking the reins in 2017.
Our Mission
At Aquastars Swim School, we are passionate about teaching children and adults the valuable skills of swimming and water safety. Our mission is to provide a safe and welcoming environment for all our students, regardless of age or ability. We believe that swimming is not only a vital life skill but also a fun and enjoyable activity that can bring numerous physical and mental health benefits.
Our Services
Our swim school offers a range of services to cater to the diverse needs of our students. Our services include:
Parent/Child Swim Classes: Designed for children as young as six months old, our parent/child swim classes are a great way for parents to bond with their little ones while teaching them essential water safety skills.
Learn to Swim Lessons: Our learn to swim lessons are designed for children who have progressed beyond our parent/child classes and are ready to take the next step in their swimming journey.
Stroke Conditioning Swim Lessons: Our stroke conditioning swim lessons focus on improving the technique and efficiency of swimmers, making them stronger and more confident in the water.
Junior Squad Swim Training: Our junior squad swim training program is designed for more advanced swimmers who are looking to improve their technique and prepare for competitive swimming.
Private Swimming Lessons: Our private swimming lessons cater to students who prefer one-on-one instruction or require specialized attention.
Autism Swim Lessons: We understand the unique needs of children with autism and provide tailored swim lessons that cater to their requirements.
Aqua Fitness: Our aqua fitness classes are designed for adults who want to improve their physical fitness and well-being while having fun in the water.
Swim Survival: Our swim survival program is designed to teach children the essential skills of water safety, enabling them to keep themselves safe in and around water.
Our Facilities
Our state-of-the-art facilities are designed to provide a safe and welcoming environment for our students. Our pool is equipped with the latest filtration technology and uses a combination of ultraviolet light and ozone to maintain cleaner water than chlorine and other chemical treatments can. Our facilities are accredited by Healthy Swim and regularly monitored by a leading third-party testing facility.
Our Team
At Aquastars Swim School, we pride ourselves on our team of highly trained and experienced instructors who are dedicated to providing exceptional service to our students. Many of our instructors are also overseen by our family dog, Bailey, who regularly joins us at the swim centre.
Our History
Aquastars Swim School has a rich history, dating back to 2003. Over the years, we have received numerous awards and nominations, including the Health and Fitness Award, Business of the Year, and Community Contribution Award.
Overall Impression
The reviews for AquaStars Swimming School are predominantly positive, with many customers expressing their satisfaction and gratitude for the school's services. The reviewers have praise for the instructors, facilities, and overall experience at the school.
Parent and Child Experience
Many reviewers have mentioned how their children have progressed and gained confidence in the water, citing the patience and expertise of the instructors. The swimming school is also praised for its ability to teach children important life-saving skills, such as swimming survival.
Instructors and Staff
Instructors like Suzanne and Toby/Jenna are singled out for their exceptional teaching skills, patience, and understanding of each child's needs and abilities. The reviewers have also praised the friendly and helpful staff, both in and out of the pool.
Facilities and Equipment
The modern and clean facilities are frequently mentioned, with reviewers also highlighting the variety of equipment available for use in the pool. The pleasant pool temperature is also worth mentioning.
Customer Service
However, one reviewer had a negative experience with the customer service, citing issues with rescheduling and the loss of a lesson and payment. This is the only negative review in the compilation.
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