Moving earth, building futures
Earth Electric Bikes is a Melbourne-based company dedicated to empowering people to explore their surroundings and redefine their commutes with the latest generation of electric bicycles. Since 2007, we have been providing Australians with high-quality, stylish, and reliable e-bikes that seamlessly blend style and performance.
Our Mission
Our mission is to empower people to discover the joy of cycling, maximize their outdoor adventures, and experience the benefits of an active lifestyle. We believe e-bikes offer a unique blend of freedom, convenience, and enjoyment for riders of all ages and abilities.
E-Bikes for Every Needs
We offer a diverse range of e-bikes to meet diverse needs, including:
- E-city bikes: Perfect for comfortable and efficient transportation in urban environments.
- E-trekking bikes: Designed for adventurous rides on gravel and dirt paths.
- E-folding bikes: Compact and convenient for storage in small spaces.
- E-fat bikes: Equipped with wide tires for increased stability and traction off-road.
- E-mountain bikes: Built for tackling challenging trails and unforgiving terrains.
Quality & Innovation
Our e-bikes are meticulously crafted from premium materials and innovative components. We partner with leading global manufacturers to ensure that our bikes are equipped with:
- Reliable Shimano drivetrains
- Stylish Selle Royal saddles
- Robust Schwalbe tires
- Lightweight alloy frames
- High-performance battery systems from renowned manufacturers like Samsung, Panasonic, and Sony
Experience & Support
At Earth Electric Bikes, we take pride in offering exceptional customer service. Our team of experienced professionals is always happy to:
- Assist you in finding the perfect e-bike for your needs.
- Provide comprehensive test rides and personalized recommendations.
- Offer expert advice on e-bike maintenance and accessories.
Join the Earth Electric Bikes Community
As an Earth Electric Bikes owner, you become part of a passionate community of riders who share a love for exploring the great outdoors and embracing an active lifestyle. We are committed to providing our customers with ongoing support, resources, and a platform to connect with fellow e-bike enthusiasts.
Summary of the Reviews for the Earth Electric Bikes:
Customer Service Issues
- Hunter Kate reported an issue with the payment method, as it is by bank transfer, and they never heard back after transferring money.
- Nicky Brinsmead experienced poor customer service while ordering online and had to wait two months without any update on their order.
Satisfied Customers
- Sally Bridgman is thrilled with her new Earth Prime, and the customer service provided by the company.
- Pete, an 83-year-old, has covered over 3500 km on his Trek 11 Pro and is grateful for the assistance provided by James.
- Jake Thomas has regained his freedom to enjoy cycling again with his Earth electric bike and is looking forward to an adventure trip.
- Andrew Stobie purchased the Earth TRex 29r and was happy with the help provided by James during the decision process and with the tuned top speed of the bike.
- Justin Walsh has been using the Trex 650B for two years, covering over 4,000 km, and is considering upgrading to the new model.
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