Exceptional care every step of the way.
At Joondalup Private Hospital, we are committed to providing exceptional care to our patients. As part of Ramsay Health Care, one of the world's leading healthcare providers, we share a vision to deliver high-quality healthcare services that exceed our patients' expectations. Our hospital is dedicated to providing comprehensive care across various specialties, including cancer care, emergency department, general medicine, maternity, orthopaedics, and more.
Our Services
We understand that every patient is unique, with their own set of needs and requirements. That's why we offer a range of services designed to cater to their individual needs. From our After Hours GP Clinic to our Community Information Sessions, we are dedicated to providing a holistic approach to healthcare. Our Allied Health services include dietetics, occupational therapy, physiotherapy, social work, and speech pathology. We also have a dedicated team of specialists and medical professionals who are committed to delivering exceptional care.
Our Maternity services are designed to provide a comfortable and supportive environment for expectant mothers. From antenatal care to postnatal support, we are dedicated to providing exceptional care to our mothers and babies. Our hospital is equipped with state-of-the-art facilities, including our robotic technology, to ensure that our patients receive the best possible care.
Our Commitment to Excellence
At Joondalup Private Hospital, we are committed to delivering exceptional care to our patients. We believe in fostering a culture of excellence, where our medical professionals are encouraged to strive for continuous improvement. We are dedicated to providing a safe and supportive environment for our patients, and we are committed to staying at the forefront of medical advancements to ensure that our patients receive the best possible care.
Overall Experience
The reviews for Joondalup Private Hospital are mixed. While some reviewers had a positive experience with excellent care from the staff, others had a negative experience with poor care and lack of attention.
Positive Comments
Private and Public Facilities
Many reviewers praised the hospital's private and public facilities, including the cleanliness and comfort of the rooms. Some reviewers noted that the maternity staff were outstanding, providing excellent care and support to new mothers and babies.
Friendly Staff
Several reviewers mentioned that the staff were friendly and caring, including the midwives, nurses, and doctors. One reviewer even referred to the staff as "100% AMAZING."
Negative Comments
Poor Care and Lack of Attention
Some reviewers had a negative experience with poor care and lack of attention from the staff. One reviewer's father was denied his medication, which led to his worsening condition and eventual death. Another reviewer was unhappy with the nurses on ward H2, who were described as "helpless" and provided poor pain management.
Unhelpful and Uncaring Staff
One reviewer had a particularly traumatic experience, noting that the hospital's response to her complaint was "patronising and offensive." She also described the hospital's failure to administer her father's medication as "despicable."
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