Transforming Spaces, Enhancing Lives
ExtendPro is a Melbourne-based building company specializing in home extensions, renovations, and new homes. Founded on a philosophy of meticulous craftsmanship, personalized customer service, and sustainable practices, we are committed to creating beautiful and functional homes that exceed expectations.
Our Approach to Building
We believe in a collaborative approach to design and construction. From initial consultations to the final walkthrough, we actively engage with our clients. We take the time to understand your needs, aspirations, and budget to ensure every project is tailored to your unique vision.
1. Extensions
With extensive experience in extensions of all kinds, from contemporary to period homes, single level to double stories, we can help you create that ideal extra space.
2. Renovations
Whether you need a new bathroom, kitchen, or simply a fresh coat of paint, our skilled craftsmen will deliver exceptional results. We can also manage major renovations, offering seamless integration of your vision with practical solutions.
3. New Homes
While new homes are not our primary focus, our meticulous approach and attention to detail ensure exceptional outcomes. We can handle the entire construction process, from design and planning to completion, ensuring a smooth and stress-free experience.
Our Commitment to You
At ExtendPro, open communication, transparency, and collaborative partnerships are at the heart of our values. We provide weekly updates, detailed project plans, and regular consultations to ensure you are always informed and empowered throughout the process.
Our Vision
We strive to create sustainable and aesthetically pleasing homes that effortlessly blend functionality and style. We remain committed to bringing your dreams to life while minimizing our environmental impact through sustainable practices and materials.
Communication
The major key to Extendpro's success, according to multiple reviewers, is their exceptional communication. Dean, the owner, is always available to respond to calls, emails, and texts within the hour. Reviewers praise his transparency and honesty, keeping them informed throughout the renovation process.
Quality of Work
The quality of Dean's work and the finishing is consistently highlighted as outstanding by all reviewers. With no defects reported after several months, it's clear that Dean takes pride in his work. Reviewers also appreciate the reliable tradespeople he commissions, who demonstrate a high level of experience and expertise.
Renovation Process
Reviewers describe the renovation process with Extendpro as seamless, stress-free, and easy to navigate. Dean and his team manage the project professionally, keeping to agreed timelines, and handling changes and variations efficiently. Reviewers also appreciate the transparency and management of the project, with a clear Gantt chart and no project creep.
Comparison
One reviewer, Loretta, had a vastly different experience. She claims to have left a message that went unanswered, and when she finally made a call, received a substandard response. She assumes she spoke with the owner, Dean, but he didn't introduce himself. She was confused by the company's supposed limitations, feeling that a full renovation wouldn't fall under their scope. This reviewer was not satisfied with the service.
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