Trust Us with Your Ride, We'll Get You Back on the Road
At Autoprofessional, we take pride in being a family-owned car mechanic workshop in Auburn, NSW, with over 10 years of experience in providing top-notch service and repair solutions to our valued customers. Our dedicated team of NSW-licensed car mechanics and friendly office staff strive to provide a warm and welcoming environment, where our customers can feel comfortable and safe leaving their vehicles in our care.
Our Services
Our comprehensive range of services is designed to cater to the diverse needs of our customers. Whether you need a routine maintenance check, a repair job, or an eSafety check for rego renewal, we've got you covered. Our experienced mechanics can perform a variety of tasks, including engine oil replacements, transmission oil changes, brake pad replacements, and more. We can also diagnose and repair common issues such as oil and water leaks, faulty spark plugs, and worn-out drive belts.
Repair Services
In addition to our routine maintenance services, our workshop is equipped to perform more extensive repair work. We specialize in replacing alternators, starters, water pumps, radiators, and ignition coils, as well as repairing suspension struts and other vehicle components. Our team is also skilled in body repair, including replacement of door mirrors, lamps, windscreen glass, and bumpers. For electrical issues, we can repair or replace headlight, park light, tail light, and brake light bulbs, as well as circuit boards and wiring.
Tyre Services
We understand the importance of properly inflated and well-maintained tyres. Our team can perform tyre replacements, puncture repairs, and balancing services to ensure your vehicle is safe and efficient on the road.
eSafety Check and Rego Inspection
As part of our commitment to our customers' safety and compliance, we offer annual eSafety checks (rego inspections) for rego renewal. Our experienced mechanics will inspect your vehicle to ensure it meets the necessary safety and regulatory standards. We also provide fault diagnosis services using our advanced smart scanner diagnostic tools, which can read car fault codes and warning lights.
Comfortable Waiting Area
While your vehicle is being serviced or repaired, you're welcome to relax in our comfortable reception room, which features two large sofas and a toilet. We also provide complimentary water or snacks, and WiFi is available upon request. Our friendly office staff will keep you informed of your vehicle's progress, and we'll contact you once your car is ready for pickup.
Convenient Operation Hours
Our workshop is open six days a week, from Monday to Saturday, to accommodate your busy schedule. We're closed on Sundays and public holidays. To make an appointment, please call our contact number, (02) 9648-6017, or email us at inquiry@autoprofessional.com.au. We're committed to providing exceptional service and ensuring your vehicle is in top condition.
Overall Experience
The reviews of Auto Professional are mixed, with some customers having a very positive experience and others having a negative one.
Positive Feedback
- Many customers have praised the honesty and friendliness of the staff, particularly the mechanics.
- The servicing rates are considered competitive and cheaper than dealerships.
- The staff are knowledgeable and efficient, with some customers commending the speed of service.
- The family-run business is seen as a positive aspect, with some customers appreciating the personal touch.
Negative Feedback
- Some customers have had issues with the receptionist, citing rudeness and poor customer service.
- A few customers have been unhappy with the quality of work, citing problems with repairs and diagnoses.
Specific Comments
- Some customers have praised specific services, such as air and cabin filter replacement, tire services, and oil changes.
- A few customers have mentioned that they have been using the service for several years and are happy with the consistent quality.
- One customer was unhappy with the receptionist denying the existence of a restroom on the premises.
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