Compassionate Advocates for Injured People
Who We Are
Busselton Furniture Products is a locally owned and operated business based in the Vasse Business Park. Founded in 1999, we've established ourselves as a leading provider of custom-made cabinets and solid timber furniture in Western Australia.
Our dedicated team of professionals are passionate about exceeding client expectations, offering a seamless and enjoyable experience from design through to installation. We take pride in crafting high-quality furniture that seamlessly integrates into your home.
Our Capabilities
We offer a comprehensive range of services, encompassing every step of the process:
Design
- Detailed consultations to understand your vision and requirements
- 3D drawings and design mockups for your approval
- Flexible modifications to ensure your furniture perfectly complements your space
Manufacturing
- In-house production of diverse products, including:
- Kitchen cabinets & countertops
- Bathroom vanities & accessories
- Laundry cupboard units
- Office furniture & shelves
- Alfresco dining furniture & more
Installation
- Professional installation of your new furniture by experienced technicians.
- Careful attention to detail and site management.
Our Values
Quality, craftsmanship, and customer satisfaction are at the heart of everything we do. We are committed to:
- Promptness: Delivering projects within agreed-upon timelines.
- Communication: Maintaining open and clear communication with clients throughout the process.
- Integrity: Utilizing the highest quality materials and ensuring meticulous workmanship.
- Professionalism: Treating every project with the utmost respect and attention.
Our Commitment
Busselton Furniture Products is a proud member of the Cabinet Makers Association of WA, adhering to strict industry standards and upholding the highest ethical practices. We are committed to exceeding your expectations and transforming your living and workspace.
Company Reputation
Busselton Furniture Products (BFP) has received a mixed bag of reviews, with one extremely negative experience and multiple positive reviews.
Communication Issues
One reviewer, Jaci J, had a terrible experience with BFP, citing poor communication, lack of follow-up, and ultimately, a toxic response from Aaron Tucker, the company representative. According to Jaci, they had to drop off appliances themselves and never received confirmation, leading to frustration and eventually, a decision not to proceed with the project.
Positive Reviews
However, several other reviewers have had positive experiences with BFP, praising their quality products, excellent customer service, and quick turnaround times. They found great value in the custom cabinetry and were thrilled with the final results.
Concerns and Recommendations
Jaci's experience raises concerns about BFP's ability to manage their workload, prioritize customer needs, and maintain a professional demeanor. It seems that the company might have taken on too much work and are struggling to keep up. As a result, customers may face delays, lack of communication, and ultimately, a poor experience.
On the other hand, the positive reviewers have highlighted the company's strengths, such as their quality products, friendly staff, and efficient process.
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