Business Details
21 Years
experience
Your Trusted Pet Care Partner in Northern Beaches
Established in 2005, Petmates is one of the Northern Beaches' longest-running pet care companies. Our mission is to provide quality, reliable care for pets, treating them as cherished family members. With a focus on small-group dog walking and personalized cat minding, we prioritize safety, compatibility, and individual attention. Our team comprises experienced, insured, and police-checked professionals with specialist training in animal behavior and first aid.We guarantee punctuality and consistency, ensuring pets receive maximum care during every visit. Backed by comprehensive insurance and glowing client testimonials, we pride ourselves on transparency, trustworthiness, and a deep understanding of companion animals' needs. Our services are designed to alleviate common pet-related issues like separation anxiety while offering peace of mind to owners through regular updates and photos.
Services
Dog Walking
Cat Minding
Pet Sitting
Emergency Care
House Security
Details
- Year established: 2005
Highlights and features
- Experienced, insured, and police-checked carers with specialist training
- Small-group walks (max 4 dogs) for personalized attention
- Comprehensive 30-minute cat visits with activity packs
- 100% guaranteed service reliability and punctuality
- Proven track record with 100s of happy local clients
What people say
Reliable & Trustworthy
Total peace of mind
Exhausted happy dogs
Regular photo updates
Pet whisperer
Services
Group Dog Walks
Our small-group dog walks (max 4 dogs) ensure personalized attention while promoting socialization. Each session includes a full hour of off-leash play at secure parks, tailored to dogs' temperaments. Walkers with specialist training in canine behavior guarantee safe, compatible group dynamics.
Cat Minding
Personalized 30-minute cat visits focus on companionship and individual needs. Services include playtime, grooming, and environmental enrichment using our Party Pack. Fully insured carers provide regular updates and home security checks during visits.
Senior Dog Walks
Tailored walks for older dogs emphasize low-impact exercise and mental stimulation. Our experienced carers adapt activities to mobility levels while maintaining social interaction with compatible companions in shaded, accessible locations.
People
Tracey Smyth
Owner & Lead Carer
With over 15 years of experience, Tracey holds advanced certifications in canine behavior and practical dog handling. She established Petmates in 2005 after running a successful UK pet service, bringing international expertise and a passion for animal welfare.
Questions
What areas do you service?
We cover Northern Beaches suburbs including Manly, Frenchs Forest, and Freshwater, prioritizing locations to minimize pet travel time.
How are dog groups matched?
We assess each dog's temperament to create compatible groups of up to four, ensuring safe socialization and stress-free interactions based on individual personalities.
What's included in cat visits?
30-minute visits include feeding, litter tray cleaning, playtime, basic grooming, plant watering, and security checks with regular photo updates provided.
Are services available during holidays?
Yes, we operate year-round with guaranteed service availability, including public holidays, to ensure consistent pet care routines.
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