Trust Your Instinct, Trust Motorcycle Assist
At Motorcycle Assist, we're passionate about providing top-notch services to motorcycle enthusiasts in Rockingham and beyond. As a fully licenced bike dealer, service, and repair centre, we pride ourselves on our expertise and commitment to delivering exceptional customer experiences. Our workshop team boasts over 50 years of collective industry experience, ensuring that we can tackle any challenge that comes our way. We work on all makes and models, both new and old, and are always happy to discuss your bike's needs with you over the phone or in person.
Our History
Motorcycle Assist was born out of a passion for motorcycles and a desire to provide a one-stop-shop for riders in the Rockingham area. Our team has grown over the years, but our core values remain the same - to provide exceptional customer service, to be honest and transparent in our dealings, and to deliver high-quality workmanship that exceeds our customers' expectations.
Our Services
We understand that every motorcycle is unique, and every rider has different needs. That's why we offer a comprehensive range of services designed to cater to all aspects of motorcycle ownership. From sales to servicing, repairs, and custom builds, we've got you covered. Whether you're looking for a pre-owned bike, need advice on maintenance, or want to create a one-of-a-kind custom build, we're here to help.
Our sales team is dedicated to finding the perfect bike for you, and our workshop team is equipped to handle everything from routine log book servicing to complex repairs and diagnostics. We also offer a range of parts and accessories, and our roadside assistance and recovery service ensures that you're never left stranded.
What Sets Us Apart
At Motorcycle Assist, we're not just about selling bikes or fixing problems - we're about building relationships and creating lifelong connections with our customers. We're passionate about motorcycles, and we're dedicated to helping our customers get the most out of their riding experiences. Our commitment to excellence, our attention to detail, and our unwavering customer focus set us apart from the rest.
Customer Service
The customers are extremely satisfied with the customer service provided by Motorcycle Assist. They are praised for being friendly, helpful, and knowledgeable. Many reviewers mention that the staff, especially George, go above and beyond to ensure customers are happy and their needs are met.
Quality of Work
The quality of work performed by Motorcycle Assist is highly praised. Reviewers mention that the work is done efficiently, effectively, and at a reasonable cost. Many reviewers have had complex issues with their motorcycles resolved by the team, and they are thrilled with the results.
Pricing
Customers are very happy with the pricing of Motorcycle Assist. They mention that the prices are reasonable, and in some cases, lower than expected. Some reviewers even mention that the team does some things for free, such as fitting a slip-on exhaust.
Overall Experience
The overall experience of dealing with Motorcycle Assist is overwhelmingly positive. Customers appreciate the professionalism, expertise, and friendly nature of the team. Many reviewers highly recommend Motorcycle Assist to others and mention that they will continue to use their services in the future.
Negative Experience
One reviewer had a negative experience with Motorcycle Assist, citing overcharging and poor work quality. However, this review is an outlier among the many positive reviews.
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