Expert Door & Window Repairs and Installations in South Australia
Specialists Doors & Windows Etc. has been proudly serving residential and commercial clients across South Australia for over 40 years. We are a family-owned and operated business, dedicated to providing expert repairs, installations, and renovations for all types of doors and windows.
Our Expertise
Our team of qualified carpenters and joiners have extensive experience in:
- Door repairs: We repair all styles of doors, from traditional wooden doors to modern bi-fold and sliding doors.
- Window repairs: We fix all types of windows, including aluminium, timber, and sash windows.
- Security doors: We install and repair high-quality security doors to keep your home or office safe and secure.
- New doors and windows: We supply and install a wide range of new doors and windows to suit your needs and budget.
Quality & Customer Satisfaction
We understand the importance of quality workmanship and customer satisfaction. That's why we:
- Use only the highest quality parts and materials.
- Offer competitive and transparent pricing.
- Provide clear and concise communication throughout the process.
- Guarantee our workmanship for your peace of mind.
Our Services Include
- Emergency repairs: We understand that a broken or malfunctioning door or window can be a serious inconvenience. That's why we offer emergency repair services to ensure you get the help you need quickly.
- Preventative maintenance: We can also provide regular maintenance checks to keep your doors and windows operating smoothly and efficiently.
More than just repairs
Our skilled team can tackle various other projects, including:
- Repairing and renovating kitchen cabinets, drawers, and hinges.
- Building and repairing custom joinery.
- Installing and repairing fly screens, security screens, and window treatments.
Contact us today for a free quote and to discuss your individual needs. We'll be happy to assist you in restoring your doors and windows to their best condition.
Customer Service and Business Practices
The four 1-star reviews express dissatisfaction with the company's customer service and business practices. Stanley Chan states that the company's rejection of assistance led to a poor understanding of customer service and business practices. Kj comments that the company doesn't service their area, which doesn't make sense. Natalie Bruce and Julie Nokes express frustration with the company's lack of communication and poor customer service.
Quality of Work and Punctuality
On the other hand, the 5-star reviews highlight the company's good workmanship and punctuality. Stu Reid praises the team's friendliness and excellence in the window sash replacement. Howiefied and Craig Parham also commend the company for their excellent work. Juliet Phillips, Natalie Bruce, and June Miller criticize the company for overpricing and poor communication, but Howiefied and Craig Parham disagree.
Communication and Quotes
Several 1-star reviews express dissatisfaction with the company's communication and quotes. Natalie Bruce waited six weeks for a quote and then had it cancelled. Julie Nokes had issues with payment and the manager wouldn't return her call. Madi Hayes was disappointed with the service and felt that no compensation was offered after explaining their dissatisfaction.
Employees and Customer Service
The 5-star reviews praise the company's employees for their friendly and helpful service. Malcolm, Richard, Matt, and Egan are specifically commended for their good work. The 1-star reviews, on the other hand, criticize the company's manager for poor communication and lack of service.
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