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Nestled on the pristine Ningaloo Reef in Western Australia, Exmouth Dive & Whalesharks has been guiding adventurer-seekers on unforgettable marine experiences for over two decades. We offer a diverse array of tours and excursions designed to evoke awe and foster a deep connection with the awe-inspiring marine life that calls this remarkable ecosystem home.
Our Mission
Our mission is to empower people to explore the hidden depths and encounter the wonders of the Ningaloo Reef in a safe, responsible, and unforgettable way. We are committed to offering unparalleled customer service, guided by passionate marine biologists and experienced divemasters.
Whale Shark Experiences
Embark on a once-in-a-lifetime journey and swim alongside majestic whale sharks, the gentle giants of the ocean. We offer various tours tailored to different interests, ranging from exhilarating swim experiences to observer-only tours.
Snorkelling & Diving Adventures
Explore the vibrant coral reefs teeming with life, encountering manta rays, turtles, dolphins, and a kaleidoscope of fish. We offer guided snorkelling tours, scuba diving excursions, and even PADI diving courses for beginners and experienced divers alike.
Beyond the Reef
Beyond snorkeling and diving, we also offer a variety of unique tours like the Humpback Whale Tours, Eco Mega Fauna Tour, and even the Whale Shark Swim Guarantee - a reassuring promise that you will get up close and personal with these gentle giants.
Why Choose Us?
- Experienced and passionate guides: Our team of marine biologists and experienced divers are committed to sharing their knowledge and ensuring your safety and comfort.
- Sustainable practices: We prioritize environmental responsibility by supporting Parks & Wildlife marine research and minimizing our impact on the delicate ecosystem.
- Inclusive experiences: We cater to all levels of fitness and swimming abilities, ensuring everyone has the opportunity to enjoy the wonders of the Ningaloo Reef.
- Unforgettable memories: We provide exceptional customer service, capturing every magical moment with professional photos and videos.
Join us on an extraordinary journey to discover the magic of Ningaloo and create memories you'll cherish forever!
Disappointing Experiences
The reviews indicate that some customers had a disappointing experience with Exmouth Dive and Whaleshark Ningaloo. One reviewer, Natalie Tsalis, gave the company 1 star and described a situation where her mother, who has diabetes, was told she could participate in a dive, but was later informed that the rules had changed and she could not go ahead with the activity. There was no communication or offer of alternatives, leading to disappointment and upset.
Another reviewer, Tom Goulding, also gave the company 1 star and described a terrible experience with customer service. He and his fellow customers were left waiting for 40 minutes after the arranged pick-up time, only to receive an email stating that the tour was cancelled without any apology or alternative arrangements.
Excellent Experiences
On the other hand, several reviewers had an excellent experience with Exmouth Dive and Whaleshark Ningaloo. Marie Lowick gave the company 5 stars and described a fantastic crew, knowledgeable instructors, and a great snorkeling experience. Mariane Morin also gave the company 5 stars and praised the professional and enthusiastic crew, as well as the opportunity to swim with whale sharks.
Cathy O. and Kathryn Sturrock also gave the company 5 stars and had a great experience with the deluxe whale shark cruise and snorkel. They described the crew as incredible, the equipment as excellent, and the experience as simply amazing.
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