Efficient, Reliable, and Customer-Centric Plumbing Solutions
Here at Palermo Joinery, we're proud to be a leading manufacturer of quality timber windows and doors, with over 50 years of experience in providing exceptional products and services to our clients. Established in 1965, our family-owned and operated business has built a reputation for delivering superior products at competitive prices, with a focus on sustainability, energy efficiency, and precision craftsmanship.
Our Services
We offer a comprehensive range of timber windows and doors, including bi-fold doors, front entry doors, sliding doors, stacker doors, French doors, double hung windows, awning windows, casement windows, and energy-efficient glass solutions. Our experienced team takes pride in manufacturing products that are tailor-made to meet the unique needs and design requirements of our clients, whether it's for a heritage home renovation or a new residential or commercial project.
Our Expertise
With over five decades of experience in the industry, we've developed a depth of knowledge and expertise in sustainable timber use, glazing codes, and energy-efficient solutions. Our commitment to quality and attention to detail ensures that our products exceed our clients' expectations, and we're confident in our ability to match any style or design requirement. Whether you're looking for traditional, modern, or custom designs, we have the skills and expertise to bring your vision to life.
Our Values
At Palermo Joinery, we're dedicated to providing exceptional customer service, precision craftsmanship, and sustainable practices that benefit our environment. We're proud to be 100% Australian owned and manufactured, and we're committed to supporting local suppliers and materials whenever possible. Our goal is to deliver high-quality products that enhance the facade of your home, provide increased energy efficiency, and reflect your personal sense of style.
Door Quality and Installation
The reviews highlight the exceptional quality of doors provided by the company, with two reviewers praising the beautiful double front doors and custom-built doors that have transformed their homes.
Service and Staff
The staff's knowledge and expertise are commended, with one reviewer mentioning that the staff are very knowledgeable. However, there is a contrasting experience where a customer felt that the staff member on site was unhelpful and lacked communication skills.
Issues with Quotes and Communication
One reviewer expressed frustration with the delay in receiving a quote, which was promised to be sent within two days but took a week to arrive. This reviewer felt that the company should stick to their promises or not commit to them in the first place.
Overall Experience
The majority of reviewers had a positive experience with the company, praising the quality of the doors, quick turnaround, and great value for money. However, one reviewer had a disappointing experience with the staff and communication.
Be the first to review Palermo Joinery.
Write a Review
