Purveyors of fine food and happiness
Our Story
Gourmet Basket is a proudly Australian business founded on the belief that exceptional gourmet food and thoughtful gifts can bring joy, create lasting memories, and celebrate special occasions. Established over two decades ago, we've built a reputation for delivering curated hampers and gift baskets that delight and impress.
Our Business
We are a dedicated team of passionate individuals who meticulously curate a diverse selection of gourmet food and premium treats. We partner with skilled artisans and passionate producers to source the finest ingredients from all over Australia. Our dedication to quality and attention to detail is evident in every meticulously crafted hamper.
Our Journey
Throughout our journey, we've witnessed the delight on our customers' faces as they received and appreciated our unique gifts. We've partnered with countless businesses, helping them create memorable experiences and enhance their brand presence through our curated hampers.
Our Artisan Producers
Our commitment to quality extends beyond just the final product. We proudly work with talented artisans who follow traditional methods and source sustainable, high-quality ingredients. Their passion and expertise are reflected in the exquisite flavors and unique presentations of our gourmet offerings.
Our Team
The Gourmet Basket team is made up of dedicated individuals who share a genuine love for gourmet food and a commitment to exceptional customer service. We are always happy to assist you in choosing the perfect gift or hamper for any occasion.
Become an Affiliate Partner
If you share our passion for exceptional gifts and gourmet delights, we invite you to become an Affiliate Partner. We offer a comprehensive program that provides resources and support to help you promote our products and enhance your online presence.
Delivery and Customer Service
Some customers had issues with the delivery of their gifts, with complaints ranging from delayed arrivals to gifts not being delivered at all. Some reviewers expressed frustration with the team's response to these issues, feeling that they were defensive and unapologetic.
Website and Ordering
Another issue that was raised was with the Gourmet Basket website, which some customers found to be difficult to use and prone to errors. This led to frustration and wasted time when trying to place orders.
Positive Experiences
However, some customers did have positive experiences with Gourmet Basket. One reviewer was impressed with the responsive and helpful customer service team, who went above and beyond to resolve an issue. Another reviewer praised the quality of the products and the reasonable prices.
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