Get exactly what you want, stress-free and on time!
Our World Travel has been operating since 2000 in Australia and is one of the leading travel agencies in Wollongong, Australia. We have served more than 3,000 clients and have been directly involved in booking holidays for clients all over the world. Our team of experienced travel consultants are dedicated to providing exceptional service, expert knowledge, and unparalleled attention to detail to ensure that every trip is tailored to meet the unique needs and preferences of our clients.
Our Services
At Our World Travel, we understand that every traveller is unique, and that's why we offer a wide range of services designed to cater to diverse needs and preferences. From flights, hotels, and tours to cruises, visas, and travel insurance, we offer comprehensive travel solutions that are tailored to meet the specific requirements of our clients. Our services include:
- All-inclusive packages that bundle flights, hotels, and tours for a seamless travel experience
- Guided tours that provide expert knowledge and insider tips
- DIY travel options for those who prefer to explore on their own
- Umrah and Hajj services for the Muslim community in Australia
- Visa assistance and travel insurance options for added peace of mind
Our Philosophy
At Our World Travel, we believe that travel is about more than just getting from one place to another. It's about creating lifelong memories, experiencing new cultures, and broadening one's horizons. That's why we're committed to providing exceptional service, expert knowledge, and unparalleled attention to detail to ensure that every trip is a journey of a lifetime.
What Our Clients Say
Don't just take our word for it! Our clients rave about our services, and we're proud to share some of their testimonials with you:
"I came to this travel agent because I had a family emergency. The travel agent Mirjana Golic went so far beyond her duty to find me a solution. Even when she realized that I would most likely have to use a ticket she had not helped me purchase, she still went out of her way to think of solutions." - Liba Waring Stambollion
"The staff are great! Really helpful! Ourworld Travel Wollongong I am pleased with the service I receive at your branch. However, the staff's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Wonderful experience with this agency. Highly Recommend!" - Imran Habib
Get in Touch
If you're ready to start planning your dream holiday, get in touch with us today! Our team of experienced travel consultants are waiting to assist you.
Summary of Reviews
The travel agency has received mixed feedback from customers. Some customers were extremely satisfied with the service, highlighting the helpful staff and their expertise in booking flights and providing travel recommendations. On the other hand, some customers had less than ideal experiences, with one customer accusing the manager of being dishonest and unreliable.
Positive Feedback
Customers praised the travel agency for their excellent service, friendly staff, and valuable travel advice. They appreciated the agency's ability to book flights with stopovers and transfers efficiently. Staff members, such as Nadima and Hadijah, were specifically mentioned for their excellent work.
Negative Feedback
However, some customers had negative experiences with the travel agency. One customer had a family emergency and was disappointed with the service provided by the manager, Nadima. They felt that the manager was dishonest and unreliable, failing to keep her promises. This experience left them with a poor impression of the agency and led them to advise others not to use the agency's services.
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