Transforming Your Space, Enhancing Your Life
North State Security stands as a reliable security provider, proudly serving the Bendigo and surrounding communities since 2000. Locally owned and operated, we prioritize personalized service, ensuring our clients receive customized security solutions tailored to their unique needs.
Our Philosophy
Our approach to security is built on three core pillars: professionalism, communication, and care. We believe in:
- Professionalism: Providing highly trained and motivated security guards who take pride in their work and conduct themselves with integrity and courtesy.
- Communication: Maintaining open and clear communication with clients through regular meetings and active listening to understand their anxieties and concerns.
- Care: Committing to the well-being of both our staff and clients, fostering a supportive environment that fosters trust and accountability.
Our Services
North State Security offers a comprehensive array of security solutions to safeguard your business, property, and people:
Basic Security Services
- Qualified Security Guards
- Prompt Alarm Responses
- Mobile Patrols
Asset Protection
- Asset Protection for Buildings or Equipment
- ATM Services & First Line Maintenance
- Secure Cash Logistics
Technical Support
- A1 Grade Monitoring & 24/7 Security Advise
- Professional Technical Support & System Applications
Specialized Services
- Duress System - Hardware & Installations
- Emergency Response & First Aid
- CCTV Surveillance Systems - Hardware & Installations
Client-Focused Approach
We understand that every client is unique, and we tailor our services to their specific needs and vulnerabilities. We actively engage with clients to:
- Understand their security goals and vulnerabilities
- Develop customized security plans
- Regularly monitor and review security measures
- Respond promptly to emergencies
Experience and Expertise
Backed by years of experience and a team of highly skilled professionals, we are confident in our ability to provide reliable and effective security solutions for your business or personal needs. Our dedicated team is highly trained in various security disciplines and possesses extensive knowledge of industry best practices.
Service and Communication Issues
The majority of the reviews criticize the service and communication provided by North State Security. Several customers reported that they had to call multiple times to get a response or to schedule a service. One reviewer mentioned that a technician never showed up for a scheduled repair, and despite numerous calls, the issue was never resolved.
Employee Behavior and Treatment
A significant number of reviews highlighted concerns about the behavior and treatment of employees. One reviewer mentioned that a staff member physically threatened an elderly woman and despite this, the company continued to employ him. Another reviewer mentioned that the workplace was toxic with mismanagement, gossip, manipulation, and insecurity. There were also complaints about the management's attitude towards staff, with allegations of bullying and a lack of professionalism.
Customer Experience
A few reviewers shared negative experiences with the company, including one who felt they were scammed after being charged for services that were not provided. Another reviewer had a poor experience with the installation of an alarm system and was not satisfied with the response when it started malfunctioning.
Positive Feedback
On a positive note, a couple of reviewers appreciated the professional service provided by specific staff members. One reviewer thanked Shannon and Dave for their attention to detail and friendly support at a craft show. Another reviewer acknowledged the opportunity they received working at North State Security and the skills they learned during their time there.
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