Tamworth IT Solution has been a trusted IT partner for homes and businesses across the region. We pride ourselves on providing exceptional technology solutions and outstanding customer service. Our team of experienced professionals possesses extensive knowledge and skills in all aspects of information technology, ensuring that we can meet your unique needs effectively.
1. IT Strategy & Consulting
We analyze your systems and workflows to develop a tailored IT strategy that aligns with your business goals. We enhance efficiency, increase productivity, and minimize downtime through strategic solutions.
2. Hardware & Software Support
We provide comprehensive support for all your IT hardware and software needs, including:
- Server, workstation, laptop, and tablet supply, installation, and support
- Support for all major operating systems: Microsoft, Apple Mac, Unix, Linux, and Android
- SME Applications and Networking equipment
3. Cloud Solutions & Data Management
We offer a range of cloud-based solutions and data management services to enhance your IT infrastructure:
- Cloud computing and Cloud services implementation and migration
- Software as a service (SaaS) such as Microsoft Office 365
- Infrastructure as a service (IaaS) like Microsoft Azure data centre service
- Understanding the security implications of data storage in the cloud
4. Network & Connectivity Solutions
We design and implement reliable network and connectivity solutions to enhance your business productivity:
- Wireless networking solutions for hotels, cafes, and other venues
- Long-range point-to-point wireless networking for building interconnectivity
- Hardware and software-based routing, filtering, and firewall technologies
- Internet service load balancing and failover for increased speed and availability
5. Data & Security Solutions
We safeguard your valuable data with comprehensive data recovery and security solutions:
- Advanced data recovery services for failed hardware and various storage mediums
- Data recovery for mobile devices and tablets
- Data security analysis, threat mitigation, and vulnerability management
6. Custom Solutions
We leverage our expertise in computer science and software development to deliver:
- Custom software development and deployment
- Business workflow automation and optimization
- Scalable and user-friendly applications
- Hardware integration and control solutions
Positive Comments
The reviews highlight the excellent service provided by Tamworth IT, with customers praising the staff's politeness, helpfulness, efficiency, and professionalism. The service is described as "fast, " "fantastic, " "friendly, " and "effective, " with many customers appreciating the prompt turnaround times.
Negative Comments
On the other hand, there are concerns about the transparency of pricing, with some customers feeling misled about the hourly rates. Additionally, there are issues with responsiveness and professionalism, particularly with regards to communication and follow-up on quotes.
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