Welcome to Prompt Plumbing & Electrical, your one-stop solution for all your plumbing and electrical needs in Perth and the surrounding areas. We are a team of highly trained professionals who are dedicated to providing fast, reliable, and professional services to both residential and commercial clients. Our mission is to be the best and most trusted plumbing and electrical service provider in Perth, and we meet this goal by offering services from a staff of respectful people who care about you and your family.
Residential Services
At Prompt Plumbing & Electrical, we understand that your time is valuable, which is why we deliver fast and professional services for all your residential plumbing and electrical needs. We can assist with all your plumbing & electrical needs, including blocked drains, leaks, hot water, gas, and repairs with other trades on standby when required. Our reliable and professional team of plumbers and electricians are experts in all areas of plumbing & electrical work, and we pride ourselves on our clean, tidy, and professional approach to whatever challenge is thrown at us. We have honest technicians who have our clients' best interest at heart, and we offer old-fashioned, reliable service and obligation-free quotes.
Commercial Services
We are a reliable and punctual commercial plumbing and electrical service provider. We understand that your time is valuable and deliver a fast and professional service for your business and commercial plumbing & electrical needs. We have experience and expertise in all areas of domestic and commercial plumbing & electrical work and have a team of highly trained and respectful people who care about you and your business. We offer a capped price service, so there is never a surprise with your bill. We give you an obligation-free quote (Capped Price), and if we do the work quicker, you just pay for our time and materials. The bill will never exceed the capped price so you get the best of both worlds.
We Care
At Prompt Plumbing & Electrical, we care about our clients and value the people in our community. For this reason, we like to give a little back by offering our older clients a discount on all of our work. We have a team of highly trained professionals who are dedicated to providing fast, reliable, and professional services to both residential and commercial clients. We have built a great reputation in the Perth region by consistently providing homes and businesses with only the highest level of customer service. Your plumbing and electrical needs are our priority, and we are experts in all areas of plumbing & electrical work.
Our Clients Love Us
Don't just take our word for it. Our clients love us because we provide excellent service, on-time and friendly service even on Sundays, fast, on-time, and best prices, great service, friendly tradesman, and very prompt, and prompt service and advice. We are Perth's local plumbers and electricians, and we service all areas of Perth, whether you are two minutes down the road or a 40-minute road trip. We treat all of our customers with the same respect and friendly service you have come to expect from your local tradesperson.
Summary of Customer Reviews for Prompt Plumbing
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Responsiveness and Punctuality
The reviews indicate that the company has a mixed performance in terms of responsiveness and punctuality. While some customers like Ron Mathieson and A. J. reported issues with communication and missed appointments, others like Lesley Upton and Gina Siggers had positive experiences with the team's punctuality and responsiveness.
Professionalism and Work Quality
Customers like Emraan H. and Alison Castles praised the team for their professionalism and quality of work. Emraan H. described Adam as a "master plumber" and appreciated the rest of the team's fantastic service. Similarly, Alison Castles rated the service 5 stars for professionalism.
Value for Money
The value for money aspect has also received mixed feedback. Green Sandgroper criticized the service for being too expensive, costing $300 an hour to change a tap. However, Lesley Upton found the service to be reasonably priced.
Customer Satisfaction
The overall customer satisfaction seems to be generally positive, with several customers expressing gratitude for the service provided. For instance, Sarrah Omran thanked the team for fixing their hot water system issue quickly and professionally. Similarly, Gina Siggers described the service as "absolutely amazing."
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