Diagnose, Repair, Perform
Our Story
At BM Autowerks, our mission is to redefine the service experience in the automotive industry. As a true dealer alternative, we offer the same level of service you would expect from a high-end BMW dealer, but at a more reasonable price. We pride ourselves on providing unparalleled levels of service, unmatched by any other independent workshop in Melbourne.
Company History
Our story began over a decade ago, when our founder and director, John Damianidis, set out to create a workshop that would stand out from the rest. With a passion for BMWs and a desire to deliver exceptional customer service, John worked tirelessly to build a team of experts who share his vision. Today, BM Autowerks is a reputable name in Melbourne, known for its commitment to quality and customer satisfaction.
Meet the Team
Our team is headed by John, a senior technician and director, who has spent years honing his skills and knowledge of BMWs. Our junior technician, Mingsheng "Mick", is a keen and driven young man who is always eager to help. Bev runs our office administration and reception desk, and is always happy to chat and help with any queries. Marissa, our business manager, is the backbone of BM Autowerks, and is responsible for ensuring that everything runs smoothly.
Our Services
At BM Autowerks, we offer a range of services to cater to the needs of our customers. From pre-purchase inspections to breakdown assistance, air conditioning repairs to wheel alignments, we provide a comprehensive range of services to ensure that your BMW or MINI remains in top condition. Our state-of-the-art facility is equipped with the latest diagnostic equipment and tools, allowing our technicians to quickly and accurately diagnose and repair any issues with your vehicle.
Why Choose Us
There are many reasons why customers choose BM Autowerks. Our prices are competitive, our services are extensive, and our team is dedicated to providing exceptional customer service. We believe in treating every customer's vehicle as if it were our own, and we take pride in delivering the highest levels of quality and attention to detail.
Testimonials
Our customers speak for themselves. Here's what some of them have to say:
- "Every confidence in the people and work performed. Prompt and engaging." - Mr Graeme V
- "Very informative and professional at a good price." - Mr Jonathan S
- "The experts when it comes to bmw. The staff take the time to explain every detail." - Mr Rosh W
- "John's knowledge of BMW's is very extensive and his customer service is A1." - John
Positive Reputation
BM Autowerks has built a reputation for providing exceptional service, expertise, and quality work. Many reviewers have experienced friendly and professional interactions with John and his team, who take the time to explain technical aspects and provide solutions to complex issues. Customers appreciate the clean and organized workshop, reasonable pricing, and the fact that John and his team are knowledgeable and trustworthy.
Specialized Knowledge and Expertise
The team at BM Autowerks has a deep understanding of BMWs, with many reviewers praising their expertise in diagnosing and repairing issues with their vehicles. Reviewers appreciate the attention to detail and the fact that John and his team use state-of-the-art equipment and the best parts.
Customer Service
BM Autowerks is known for providing exceptional customer service, with many reviewers praising the team's willingness to explain everything, provide options, and follow up with phone calls. Reviewers appreciate the transparent and honest approach, which helps build trust with customers.
Satisfied Customers
Many reviewers have returned to BM Autowerks for subsequent services, with some mentioning that they have been going to the workshop for years. Reviewers appreciate the consistency in quality and service, and they trust John and his team with their vehicles.
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