Business Details
18 Years
experience
Award-Winning PR & Marketing Services in Melbourne
Chatterbox Marketing is an award-winning PR and marketing agency that has been delivering innovative solutions for over 15 years. Our team combines infectious creativity with strategic expertise to craft compelling narratives and digital campaigns tailored to tourism, education, and lifestyle sectors. With deep industry knowledge and a client-centric approach, we leverage media relations, social media, and data-driven strategies to build brand credibility and drive measurable growth.Our proven track record includes successful collaborations with clients ranging from startups to major attractions, supported by a multidisciplinary team with decades of combined experience in marketing, communications, and tourism. We maintain transparency, ethical practices, and a commitment to exceeding client expectations through personalized service and cutting-edge methodologies.
Services
Public Relations
Social Media Marketing
Graphic Design
Search Engine Optimisation
Copywriting
International Representation
Website Development
Photo & Video Production
Training Workshops
Award Submissions
Details
- Year established: 2008
Highlights and features
- Award-winning team with 15+ years in PR and marketing
- Specialized expertise in tourism, education, and non-profit sectors
- Proven success in delivering measurable campaign results
- Direct access to creative strategists and digital specialists
- Ethical practices with transparent communication
What people say
Sound understanding of tourism industry
Creative and collaborative work style
Quickest interest throughout campaigns
Positive business growth impact
Delivered every step of the way
Services
Public Relations
Our Public Relations services create compelling narratives and media strategies to build brand credibility. We leverage 15+ years of industry experience to secure media coverage, manage crises, and develop ambassador partnerships. Clients benefit from tailored campaigns that combine traditional media outreach with digital influencer engagement to maximize exposure.
Social Media Marketing
We develop data-driven social media strategies that build customer relationships and brand loyalty. Our team creates engaging content across platforms like Facebook, Instagram, and LinkedIn while providing analytics to measure campaign effectiveness. Clients receive direct access to strategists who understand both platform algorithms and audience behavior.
Graphic Design
Our graphic design team creates visually striking materials that reflect brand identity. With expertise in destination tourism and commercial sectors, we produce designs that range from digital assets to print media. The service includes branding consistency checks and creative solutions that maintain professional standards while capturing audience attention.
Search Engine Optimisation
We implement technical SEO strategies to improve website visibility and organic traffic. Certified specialists develop keyword strategies and content optimization plans while providing performance analytics. The service focuses on long-term search ranking improvements through ethical, Google-compliant practices tailored to client business goals.
Copywriting
Our professional copywriting service produces engaging content for websites, marketing materials, and digital campaigns. Qualified journalists and marketers craft messages that align with brand voice while optimizing for search engines. The service includes content audits and style guide development to maintain consistent messaging across all platforms.
People
Matt Jones
Director
With 12+ years in tourism marketing, Matt specializes in social media and international trade strategies. He has won multiple industry awards and built extensive networks across tourism sectors, combining practical experience with strategic leadership to drive client success.
Meg Law
Creative Director
A qualified journalist with 14+ years in marketing, Meg focuses on destination campaigns and event PR. She has won 15 Victorian Tourism Awards and brings expertise in media pitching and brand storytelling to create innovative marketing solutions for diverse clients.
Anna Hayward
PR Manager
With 16+ years in public relations, Anna specializes in tourism marketing and media management. Her experience spans both public and private sectors, delivering award-winning campaigns while maintaining strong industry connections and strategic communication expertise.
Tegan Woodcock
Graphic Designer
Tegan brings 9+ years of design experience with a focus on destination tourism branding. Her award-winning work combines creative vision with technical precision to produce visually compelling materials that effectively communicate client brand identities across multiple platforms.
Marc Goodwin
SEO Specialist
Google-certified SEO expert with extensive knowledge of search marketing strategies. Marc develops data-driven campaigns that improve online visibility while providing measurable ROI, combining technical expertise with ongoing performance analysis to optimize client outcomes.
Questions
What industries do you specialize in?
We specialize in tourism, education, non-profit organizations, and destination marketing, with extensive experience across hospitality, aged care, and cultural sectors.
How do you measure campaign success?
We use comprehensive analytics tools to track key performance indicators aligned with your business goals, including engagement metrics, conversion rates, and media coverage impact.
Can you help with international marketing?
Yes, our international representation services include market research, localized content creation, and global media outreach to support businesses expanding beyond Australian markets.
Do you offer website development?
We provide full website development services including responsive design, content creation, and SEO optimization to create effective digital platforms that drive business growth.
What makes your agency different?
Our childlike creativity combined with 15+ years of industry expertise delivers innovative solutions that stand out while maintaining professional standards and measurable results.
Videos
