Trust us to keep you moving
At Menzies Auto Service, we're proud to be a one-stop shop for all your motoring, mechanical, and towing needs in Rockhampton and Central Queensland. Our team of experts has been providing top-quality services for over 50 years, and we're committed to delivering exceptional customer service and expertise to our valued customers.
Our History
Menzies Auto Service was built and began trading in November 1965 by Walter Menzies, also known as Glen. Over the years, the business has undergone several transformations, but our commitment to providing the best possible service has remained unchanged. Today, we're proud to be a family-owned and operated business, with Wayne Menzies at the helm as Director.
Our Services
We offer a wide range of services, including:
- Mechanical Services: Our fully equipped mechanical workshop provides top-quality services, including manufacturer's handbook services and repair work. We're passionate about what we do, and our team is dedicated to ensuring your vehicle receives the best possible care.
- Towing and Recovery: Our 24/7 fleet of tilt tray tow trucks is equipped with the latest towing and vehicle recovery equipment. We're the RACQ-approved repairer for cars and caravans in Rockhampton, and our team is trained to carry out pre-purchase and vehicle inspections.
- Ampol Service Station: We sell the full range of Ampol fuels, including unleaded, Amplify 95, Amplify 98, and Amplify Diesel. We also stock a range of convenience items, including cigarettes, ice, cold drinks, confectionery, gas bottles, papers, batteries, and small groceries.
Our Commitment
At Menzies Auto Service, we're committed to providing the best possible service to our customers. We're passionate about what we do, and our team is dedicated to ensuring that you receive exceptional customer service and expertise. Whether you need a routine service, a tow, or just a convenience item, we're here to help. Contact us today to learn more about our services and how we can help you.
Overview of Menzies Auto
Positive Experiences
Most reviewers praised Menzies Auto for their excellent customer service, honest approach, and competitive pricing. Many appreciated the trustworthy and family-owned business aspect of the company. Reviewers also highlighted the efficiency and friendliness of the staff, including the tow truck driver. Some reviewers appreciated the RACQ-approved status, which gave them peace of mind.
Negative Experiences
A few reviewers had poor experiences with Menzies Auto. Some were unhappy with the diagnosis and repair quotes, feeling that they were overpriced or unnecessary. One reviewer felt that the mechanic was unhelpful and unwilling to discuss the issue. Another reviewer was turned away when seeking advice, despite being a long-time customer.
Controversies
Some reviewers questioned the competence of the mechanics, citing instances where they were unable to fix issues or provided inaccurate diagnoses. There were also concerns about the cost of services, with some feeling that they were overcharged.
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