Cleaning your space, one home and one business at a time!
Our Story
At AusClean, we're passionate about providing top-notch cleaning services to homes and businesses across Melbourne. With years of experience in the industry, our team of experts has honed their skills to deliver exceptional results that exceed our clients' expectations. We take pride in being a locally-owned and operated business, committed to serving our community with unwavering dedication and attention to detail.
Our Services
AusClean offers a comprehensive range of cleaning services designed to cater to diverse needs and preferences. From one-off deep cleaning sessions to regular maintenance schedules, we've got you covered. Our services include:
- Residential cleaning: From apartments to houses, we provide tailored cleaning solutions to suit your lifestyle and budget.
- Commercial cleaning: Our team is equipped to handle offices, retail spaces, and industrial facilities, ensuring a clean and healthy work environment.
- Move-in/move-out cleaning: We help you transition seamlessly, taking care of the cleaning so you can focus on the move.
- Special event cleaning: Whether it's a wedding, party, or corporate event, we'll leave your venue spotless and ready for the next occasion.
- Carpet cleaning: Our state-of-the-art equipment and eco-friendly products ensure your carpets look like new.
- Upholstery cleaning: From sofas to chairs, we gently clean and restore your furniture to its original state.
Our Commitment
At AusClean, we're committed to delivering exceptional customer service, unparalleled quality, and environmentally responsible practices. We believe in building long-term relationships with our clients, and our goal is to consistently exceed your expectations. Our team is fully insured, police-checked, and trained to the highest industry standards, giving you peace of mind and confidence in our services.
Why Choose Us
So, why choose AusClean? It's simple: we care about you, your home, and your business. We understand the importance of a clean and healthy environment, and we're dedicated to providing personalized solutions that meet your unique needs. Our competitive pricing, flexible scheduling, and 100% satisfaction guarantee make us the perfect choice for anyone seeking reliable and efficient cleaning services in Melbourne.
Customer Feedback Overview
T&M Cleaning Services has received a mixed bag of feedback from their customers, with some clients extremely satisfied with their services, while others have had less than stellar experiences.
Positive Feedback
The majority of the feedback was positive, with clients praising the efficiency, professionalism, and quality of service provided by T&M Cleaning. Many clients appreciated the friendly and respectful staff, as well as the attention to detail in cleaning. The flexibility and convenience offered by the company were also highlighted, such as the ability to accommodate special cleaning requests and the option for car interior detailing.
Some clients were particularly impressed with the management, noting the responsiveness and professionalism of the owners and managers. The affordability and value for money were also frequently mentioned as a positive aspect of the service.
Negative Feedback
However, not all customers had a positive experience. A few clients reported issues with the professionalism and quality of service, including one customer who felt they were dismissed due to their personal beliefs. Another client was unhappy with the car interior detailing service, stating that the job was not done well and the communication was unprofessional.
Overall Sentiment
Despite the negative feedback, the overall sentiment from the reviews is positive, with many clients expressing satisfaction with the services provided by T&M Cleaning. The company seems to offer a reliable and efficient cleaning service, with friendly staff and flexible options for clients. However, there are areas for improvement, particularly in ensuring consistency in the quality of service and maintaining professionalism in communication.
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