Just relax! We come to you!
Our company embodies a team of experienced and dedicated plumbing and electrical professionals, committed to providing exceptional services throughout Newcastle, Canberra, the Central Coast, the Hunter Valley, and Port Stephens. We have extensive experience in all aspects of plumbing, covering both emergency repairs and comprehensive installations.
Our Expertise
Our skilled plumbers and electricians are highly qualified and certified, holding relevant industry qualifications and years of experience in their fields. We are equipped to handle a diverse range of services, including:
Plumbing Services
- Emergency plumbing repairs for burst pipes, leaking taps, and other urgent issues.
- Comprehensive drain services, including clearing blocked drains, relining and patching damaged pipes, and replacing faulty drains.
- Installation, repair, and maintenance of hot water systems, ensuring efficient and reliable hot water supply.
- General plumbing and repairs, covering everything from gas fitting to bathroom renovations.
Electrical Services
- Troubleshooting and repair of electrical faults, power outages, and lighting issues.
- Installation of electrical systems, including switchboards, power points, ceiling fans, and lighting fixtures.
- Safety inspections and switchboard upgrades to ensure your electrical system is safe and efficient.
Our Values
Customer satisfaction is our top priority. We value:
- Integrity: We uphold honesty and transparency in all our dealings.
- Professionalism: We display a commitment to quality workmanship and efficient service.
- Reliability: We arrive on time and complete projects within the promised timeframe.
- Communication: We maintain open and clear communication with our clients every step of the way.
Our Commitment
Our team is dedicated to exceeding expectations and providing our clients with peace of mind. We are committed to delivering exceptional workmanship, reliable solutions, and excellent customer service.
The reviews for The Plumbing Doctor are overwhelmingly positive, with several customers praising the professionalism, efficiency, and quality of service provided by their technicians. Many appreciate the transparent communication, with some mentioning that the technicians explained every step of the process and the costs involved. Several customers highlight specific technicians, such as Will Delaney and Jerrod, who were praised for their high level of knowledge and excellent customer service.
Positive comments highlight the company's ability to provide fast and efficient solutions, including the replacement of hot water units and the unblocking of toilets. Customers also appreciate the professionalism and politeness of the technicians, as well as the value for money.
There are a few negative comments, primarily regarding pricing and professionalism. One customer felt that the pricing for a job was unfair, and another mentioned that the company's professionalism was lacking, with loud swearing by technicians on site.
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