Transform your spaces with our premier stair and balustrade solutions
Who We Are
We are a team of passionate craftspeople dedicated to creating stunning and functional wooden creations for homes and businesses. With a deep appreciation for natural materials and attention to meticulous detail, we handcraft each piece in our workshop, ensuring the highest quality and individuality.
Our Expertise
Our expertise extends beyond just woodworking. We offer a diverse array of services to meet your specific needs, including:
Custom Woodturning
- One-of-a-kind bowls, platters, vases, and other decorative items.
- Custom-made furniture pieces like dining tables, coffee tables, and shelves.
Custom Design & Build
- Design and creation of bespoke Balustrades, staircases, and handrails.
- Development of unique furniture pieces and architectural features.
Restoration & Repair
- Breathe new life into treasured heirloom pieces with professional restoration.
- Expert repair services for damages caused by age, misuse, or accident.
Our Commitment
Our commitment to sustainable practices and responsible resource management is reflected in our selection of materials and our meticulous crafting processes. We strive to create lasting and timeless pieces that will be cherished for generations to come.
Blog & News
On our blog, we share our creative journey, insightful tips on woodworking and design, and highlight the beauty of natural materials. We also provide regular updates on new projects and exciting collaborations.
Join Us
Whether you are seeking a unique handcrafted piece or require professional craftsmanship for your home improvement project, we invite you to get in touch. We look forward to discussing your vision and creating something truly special together.
Product Quality and Customer Service
The reviews provided showcase a mixed bag of experiences with the company. On one hand, the product quality and customer service were highly praised by two customers, Geoff Pettett and Candace Douglass, who both gave a 5-star rating. They found the staircase handrail brackets to be of solid and good quality, and the customer service to be excellent.
However, Kevin Nguyen had a negative experience with the product, specifically the finials. He found the product to be bad quality and was angry about the issues with the delivery and the timber used.
Delivery Issues and Product Quality Concerns
Kevin Nguyen's review highlighted issues with the delivery and the product quality. The finials were delivered to the wrong address, and the fresh timber used caused painting issues, as the paint wouldn't stick. He felt that the company should have warned him about the need to dry the timber before painting.
Recommendation and Overall Experience
While two customers had a positive experience with the company, Kevin Nguyen's negative experience cannot be overlooked. His issues with the delivery and product quality are significant concerns that need to be addressed by the company to improve customer satisfaction. Overall, the company's product quality and customer service received mixed reviews, with some customers having a positive experience and others facing issues.
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