Business Details
Your Trusted Partner for Global Logistics Solutions
Founded 24 years ago, International Delivery Service (IDS) is a family-owned Australian logistics leader with over 150 years of combined experience across our global team. We specialize in end-to-end supply chain solutions, leveraging a network of 240 offices in 63 countries and 3,450 dedicated professionals to deliver air, sea, and domestic freight services. Our IATA-accredited operations handle specialized cargo including pharmaceuticals, mining equipment, and project logistics, supported by 24/7 customer service and state-of-the-art warehousing facilities.With 350,000 tons of freight managed annually, we combine technological innovation with personalized service to ensure on-time delivery for clients like Bausch + Lomb, who commend our precision in cold chain pharmaceutical transportation. Our commitment to continuous improvement and global-local synergy positions us as trusted partners in international trade.
Services
Air Freight
Sea Freight
Domestic Road Freight
Specialized Cargo
Pharmaceutical Freight
Consultancy Services
Warehousing
Customs Clearance
Highlights and features
- We offer 24 years of specialized logistics experience across 63 countries
- Our IATA-accredited operations ensure compliance with global air freight standards
- 24/7 customer service team provides immediate support for urgent shipments
- Global network of 240 offices enables local market expertise worldwide
- Proven success handling specialized pharmaceutical freight with cold chain integrity
Associations and certifications
- International Air Transport Association (IATA)
- Australian Federation of Freight Forwarders Association (AFIF)
What people say
Superior customer service
Handle Pharmaceutical freight
Get it right the first time
Global network coverage
Proven specialized cargo expertise
Services
Air Freight
IDS provides comprehensive air freight solutions including express delivery, consolidated shipments, and specialized dangerous goods handling. Our IATA-accredited operations offer competitive pricing through contracts with major carriers, ensuring reliable global delivery. With 24/7 customs clearance and door-to-door services, we guarantee time-sensitive deliveries for commercial and project cargo.
Sea Freight
Our sea freight services handle LCL and FCL shipments to all major global ports. We coordinate supplier consolidation, customs compliance, and real-time tracking while offering cost-effective solutions for bulk cargo. Professional staff manage documentation and provide customized shipping reports to optimize international supply chains for importers and exporters.
Specialized Cargo
IDS specializes in transporting complex cargo including mining equipment, pharmaceuticals, and aircraft components. Our team manages oversized shipments requiring specialized handling, with expertise in fuel tankers, crane shipments, and temperature-controlled pharmaceutical freight. Customized solutions ensure safe delivery of high-value or sensitive cargo worldwide.
Warehousing
Our 10,000m Australian warehouse offers secure storage with 24/7 CCTV monitoring and customs-controlled facilities. We provide inventory management, pick-and-pack services, and EDI integration for real-time stock control. The facility handles duty-unpaid goods and offers container unpacking services with 5,000m hardstand capacity for container storage.
Domestic Transport
IDS delivers nationwide domestic logistics covering road, rail, and air freight. Services include FCL/LCL transport, express courier, and heavy haulage across Australia including regional areas. We integrate international shipments with domestic distribution networks to create cost-effective multimodal transport solutions for businesses of all sizes.
Questions
What logistics services does IDS specialize in?
IDS offers air freight, sea freight, domestic transport, specialized cargo handling, warehousing, and customs clearance services across Australia and globally.
How does IDS handle pharmaceutical freight?
We provide temperature-controlled transportation with cold chain integrity certification, ensuring safe delivery of pharmaceutical products through dedicated handling protocols.
Is IDS available for urgent shipments?
Yes, our 24/7 operations include express air freight services with priority boarding and dedicated handling for time-sensitive cargo.
What makes IDS different from other freight companies?
We combine 24 years' experience with IATA accreditation, a global network of 240 offices, and personalized service from Australian-based operations.
Can IDS handle specialized cargo transportation?
Yes, we specialize in transporting mining equipment, fuel tankers, aircraft components, and other oversized or sensitive cargo requiring customized solutions.
How can I request a freight quote?
Contact our 1300 394 224 hotline or visit our website to complete an enquiry form for immediate assistance from our customer service team.
