At International Delivery Service (IDS), we're proud to be a leading Australian-owned and family-operated logistics company, with over 24 years of experience and 150 years of combined expertise. Our team of skilled professionals is dedicated to delivering results on-time, every-time, with a focus on exceptional customer service, innovation, and technology.
Our Story
We understand that every business is unique, with its own set of logistics requirements. That's why we offer a comprehensive range of services designed to meet the specific needs of our clients. From commercial import and export air freight, sea freight, domestic road freight, and 3PL & warehousing, to specialised cargo, customs and quarantine clearance, and consultancy services, we've got you covered.
Our Expertise
Our areas of expertise extend to a wide range of specialised cargo, including pharmaceuticals, perishable freight, project cargo, bulk handling, and more. We pride ourselves on our ability to adapt to changes in both local and global environments, ensuring that we're always proactive in protecting the best interests of our customers.
Our Commitment
We're committed to caring for people, not just freight. Our personalised 24-hour customer service is unique in our industry, and we believe it's essential to fostering growth for all our customers. With an extensive global network of 240 offices in over 60 countries, employing 3450 staff, we're well-positioned to find synergies and networks that benefit all our customers.
What Our Clients Say
But don't just take our word for it! Our clients rave about our exceptional customer service, with many congratulating us on our ability to get it right the first time, every time. We're proud to have developed long-term partnerships with clients like Bausch + Lomb Australia, and we're committed to continuing to deliver results that exceed their expectations.
Excellent Customer Service Experiences with IDS
Professionalism and Expertise
Reviewers praised the exceptional customer service provided by IDS, specifically highlighting the professionalism and expertise of Connor Docherty. They appreciated his friendly and reassuring communication, which helped alleviate their concerns and made them feel at ease.
Efficient and Cost-Effective Solutions
The reviewers also commended IDS for their efficient and cost-effective services. One reviewer mentioned that they had saved thousands of dollars in freight costs within just three months of switching to IDS.
Recommendations
Both reviewers highly recommended IDS to others, with one stating that they now always recommend the company to anyone moving a decent volume of freight.
Be the first to review International Delivery Service.
Write a Review
