Striving towards perfection in all we do
Experience You Can Trust
For over 40 years, F.W. Graunke has been providing meticulous Mercedes-Benz repairs and servicing to the Ferntree Gully community and beyond. Our team of experienced mechanics boast over 100 years of combined experience, ensuring your vehicle receives the utmost care and attention.
Quality Care for Your Mercedes
At F.W. Graunke, we understand that your Mercedes-Benz is more than just a vehicle-it's an investment. That's why we are committed to providing quality repairs and service that uphold the high standards associated with the Mercedes-Benz brand. We utilize the latest industry tools and equipment to diagnose and repair your vehicle efficiently and effectively.
Expert Services Across the Board
Our comprehensive range of services cover all aspects of Mercedes-Benz ownership, including:
- Routine Servicing & Maintenance: Ensure optimal performance and prevent costly repairs with our comprehensive servicing packages.
- Brake Repairs: Get your brakes restored to their best with our expert repairs and replacements.
- Auto Electrical: From battery problems to electrical system diagnosis and repair.
- General Repairs: Addressing any issues with precision and care, from minor repairs to comprehensive overhauls.
Customer Focused Approach
At F.W. Graunke, we prioritize excellent customer service. Our friendly and professional staff will take the time to listen to your concerns, explain repair options clearly, and provide regular updates throughout the process.
Trust the Experts
When you choose F.W. Graunke, you get:
- Experienced Mechanics: Skilled and certified technicians with vast experience in Mercedes-Benz repairs.
- Genuine Parts: Access to original manufacturer parts for guaranteed performance and longevity.
- Competitive Pricing: Transparent and affordable repair costs.
- Convenience: Easy online booking and flexible appointment scheduling.
Contact F.W. Graunke today and experience the difference!
Customer Reviews Summary
General Feedback
The overall sentiment of the reviews is overwhelmingly positive, with customers praising the service, staff, and pricing of F.W. Graunke Pty Ltd. Several reviewers have mentioned the trustworthiness of the company and their staff, particularly Rolf and the office staff. The reliability, professionalism, and expertise in Mercedes-Benz cars are common themes in the positive feedback.
Positive Comments
The positive reviews highlight the excellent service, reasonable prices, and professional staff, especially Rolf, who is well-versed in Mercedes-Benz cars. The customers appreciate the company's ability to fix problems promptly and the staff's friendly, helpful, and efficient service.
Negative Comments
Only one review mentioned a negative experience, stating disappointment with the pricing, which was in line with dealership prices, and unnecessary up-sells. However, this review was significantly outnumbered by the positive feedback.
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