Business Details
50+ Years
experience
Authorised Mercedes-Benz Repair Centre Melbourne
F.W Graunke has been delivering premium Mercedes-Benz repair and servicing solutions in Melbourne since 1974. Our team of factory-trained mechanics brings over 100 years of combined experience, ensuring every repair and maintenance task meets the highest standards of precision and reliability. Specialising exclusively in Mercedes-Benz vehicles, we utilise genuine parts and the latest diagnostic tools to maintain factory specifications. Our commitment to technical excellence is matched by our dedication to customer service, offering transparent advice and tailored solutions for both routine maintenance and complex repairs. With a VicRoads-licensed inspection facility and a focus on continuous training, we uphold our reputation as Melbourne's trusted authority for Mercedes-Benz care.Our workshop in Ferntree Gully serves as a hub for residents across Melbourne's eastern suburbs, combining local expertise with international standards. By prioritising technical proficiency over sales pressure, we ensure every client receives impartial recommendations focused solely on their vehicle's needs. This unwavering commitment to quality has earned us recognition as one of Melbourne's premier Benz service centres. Our 40-year legacy reflects a culture of continuous improvement, with investments in state-of-the-art equipment and staff development. Whether addressing minor maintenance or major repairs, our approach remains consistent: meticulous attention to detail, genuine parts, and a guarantee of workmanship that stands the test of time.
Services
Vehicle Servicing
Brake Repairs
Transmission Servicing
Air Conditioning Repairs
Exhaust Repairs
Battery Replacement
Steering Repairs
Roadworthy Inspections
Tyre Supply
Electrical Repairs
Details
- Year established: 1974
Highlights and features
- 40+ years specialising exclusively in Mercedes-Benz repairs
- Factory-trained mechanics with 100+ years combined experience
- Use of genuine Mercedes-Benz parts and diagnostic equipment
- VicRoads-certified roadworthy inspection facility
- Focus on technical solutions over sales pressure
Associations and certifications
- Mercedes-Benz Authorised Repairer
- VicRoads Licensed Vehicle Inspectors
Services
Vehicle Servicing
As Mercedes-Benz authorisation holders, we perform logbook servicing using genuine components to maintain factory warranties. Our factory-trained mechanics conduct comprehensive inspections to identify worn parts while ensuring optimal vehicle performance. With 40 years of experience, we combine technical expertise with transparent advice for all scheduled maintenance requirements.
Brake Repairs
Our specialists diagnose and repair braking systems using genuine Mercedes-Benz components. We address issues like squealing noises and shuddering steering through precision replacements of pads, rotors, and hydraulic components. With advanced diagnostic tools, we restore braking efficiency to manufacturer specifications for enhanced road safety.
Transmission Servicing
We service Mercedes-Benz transmissions using approved fluids and components to maintain smooth gear operation. Our mechanics address whining noises and shifting irregularities through precision diagnostics and component replacements. Regular maintenance extends transmission lifespan while ensuring optimal vehicle performance and fuel efficiency.
Air Conditioning Repairs
Our technicians repair and re-gas Mercedes-Benz air conditioning systems to restore cooling efficiency. We diagnose compressor issues and refrigerant leaks using specialist equipment, ensuring optimal climate control performance. Regular maintenance prevents breakdowns while maintaining cabin comfort during extreme weather conditions.
Exhaust Repairs
We replace damaged exhaust components with genuine Mercedes-Benz parts to maintain emissions compliance and engine efficiency. Our specialists address noise issues and rattling systems through precision fitting of catalytic converters and mufflers. Proper exhaust function ensures optimal fuel consumption and reduced environmental impact.
Questions
Are you an authorised Mercedes-Benz repairer?
Yes, we are officially authorised by Mercedes-Benz to perform repairs and servicing using genuine parts and diagnostic equipment.
Do you offer roadworthy inspections?
Yes, our workshop has VicRoads-licensed inspectors who can perform roadworthy certificates and required repairs.
What areas do you service?
We serve Melbourne's eastern suburbs including Ferntree Gully, Mount Dandenong, Bayswater, and Glen Waverley.
Do you use genuine Mercedes parts?
Yes, we exclusively use genuine Mercedes-Benz components to ensure proper fit, function, and warranty compliance.
How experienced are your mechanics?
Our team has over 100 years combined experience with Mercedes-Benz vehicles, including factory-certified training programs.
Can you service older Mercedes models?
Yes, our specialists have expertise across all Mercedes-Benz passenger car generations, including classic models.
