Making our clients happy, one connection at a time!
Mr Telco is a leading network, internet installation & repair company based in Brisbane, Queensland. We're driven by a passion to deliver exceptional customer experiences through our professionalism, transparency, and genuine care.
Our Services
We offer a comprehensive range of services to help you stay connected, improve your internet speed, and resolve any technical issues you might face.
Network & Internet Installation
- Phone line installation and repairs
- NBN internet installation and troubleshooting
- Wifi access point installation and configuration
- Network cabling installation and repair
- MDF jumpering
- Internet health checks
Technical Support & Repair
- ADSL internet repairs
- Data cabling installation
- VoIP phone system installation and repair
- Starlink internet installation
Concierge Services
- ISP job bookings
- Technical advice and troubleshooting
- On-site speed tests and completion reports
Values that Guide Us
- Transparency: We believe in clear and honest communication, and we'll keep you updated every step of the way.
- Efficiency: We value your time and work diligently to resolve your issues as quickly and efficiently as possible.
- Quality: We are committed to providing high-quality workmanship and using reliable materials.
- Customer Focus: Our dedicated team is passionate about exceeding customer expectations.
Join our Team!
We are actively seeking skilled and experienced telecommunications contractors and technicians to join our growing team. If you're a technicalminded individual with a passion for customer service, we encourage you to contact us.
Why Choose Mr Telco?
- Responsive and friendly technicians
- Transparent pricing and clear communication
- Guaranteed quality workmanship
- Transparent and accountable approach
- Reliable and timely service
Service Experiences
The service experiences with Mr Telco have been a mixed bag. On the positive side, some customers have reported friendly and helpful staff, with issues being resolved promptly and efficiently. These customers have praised the technicians for their persistence and willingness to explain the issues and solutions.
Communication Issues
However, many customers have experienced poor communication from Mr Telco. They have reported long wait times, failed appointments, and unreturned calls. Some customers have felt ignored and disrespected, with promises of callbacks and resolutions not being fulfilled.
Technical Issues
Some customers have experienced technical issues with their devices, with faulty equipment and poor after-sales support. In some cases, technicians have been accused of being lazy and not taking the time to do the job properly.
Pricing and Value
Some customers have felt that the prices charged by Mr Telco are not reflective of the quality of service provided. In some cases, customers have felt ripped off and overcharged for simple jobs.
Be the first to review Mr Telco.
Write a Review
