Business Details
28 Years
experience
Your Trusted Freight Management Partner in Australia
Established in 1998, National Freight Management has built a reputation as a customer-focused freight management provider with nearly 30 years of industry experience. Our mission is to streamline transport and freight solutions for businesses of all sizes across Australia, leveraging a network of 300+ trusted carriers. We specialize in tailored logistics solutions that reduce total transport expenditure while improving service efficiency through proactive management and daily reporting.Our team's deep industry relationships with national and regional carriers ensure competitive pricing and reliable service for clients ranging from small businesses to corporate enterprises. With a cloud-based Cario system, we offer seamless integration for quoting, booking, tracking, and invoicing, all supported by a dedicated Australian-based customer service team committed to transparency and common-sense problem-solving.
Services
Freight Brokering
Road Freight
Air Freight
Rail Freight
Freight Insurance
Freight Health Check
Freight Management Software
Residential Deliveries
Customised Solutions
International Shipping
Details
- Year established: 1998
Highlights and features
- We actively manage freight with daily reporting to ensure timely delivery.
- Our tailored solutions reduce total transport expenditure for businesses.
- Access 300+ trusted carriers nationwide through a single platform.
- Transparent invoicing consolidates all transport costs into one solution.
- FreightSafe Warranty provides up to $1,000 protection on every consignment.
Associations and certifications
- ISO 9001
Services
Freight Brokering
We connect businesses with optimal carriers through our NFM Portal, leveraging relationships with 300+ providers. Our system compares rates and capabilities to match freight profiles with specialized carriers. This ensures cost-effective, reliable transport solutions for parcels, pallets, and oversized items across Australia.
Road Freight
Our road freight solutions utilize leading national and regional carriers for efficient land-based deliveries. The system identifies carriers specializing in specific routes to optimize transit times and costs. Daily monitoring ensures timely delivery of cartons, skids, and palletized freight across metropolitan and regional Australia.
Air Freight
We coordinate urgent air freight shipments through trusted aviation partners. The platform provides real-time tracking for time-sensitive deliveries while maintaining cost-efficiency. Our team manages documentation and logistics for seamless air transport of critical shipments nationwide.
Rail Freight
Our rail freight services offer sustainable, cost-effective solutions for bulk and oversized cargo. We leverage specialized rail operators for long-distance transport, integrating tracking capabilities through our portal. This service reduces environmental impact while maintaining reliability for high-volume shipments.
Freight Insurance
We provide comprehensive freight protection options including default $1,000 coverage and optional $100,000 insurance. Claims process within 7 days when documentation is complete. This service offers peace of mind for high-value shipments without annual fees, charging only when coverage is needed.
Questions
How do I book a freight consignment?
Book online through our portal or call 1300 21 12 12. Create a consignment note with full sender/receiver details and shipment specifications.
Can I use my existing carrier rates?
In some cases we can integrate your rates. However, our negotiated carrier discounts often provide more competitive pricing through our single platform.
What happens if no one is home for delivery?
The driver will leave a card for rescheduling. Specify 'leave at location' instructions in the consignment note to avoid delays.
How are freight charges calculated?
Charges consider actual weight vs. cubic weight (dimensions). Rates vary by carrier, service type, and freight profile through our portal.
What items cannot be shipped?
Prohibited items include dangerous goods, foodstuffs, live animals, and illegal contraband unless prior written agreements exist with National Freight Management.
Do you offer international shipping?
Yes, though international shipping requires additional documentation. Our portal supports global pickups and deliveries with specialized handling requirements.
