Business Details
23 Years
experience
All-in-One Salon, Spa & Clinic Management Software
Phorest Salon Software was founded in 2003 by Ronan Perceval, who identified the need for innovative solutions to reduce no-shows and enhance client retention in salons. Our expertise lies in developing all-in-one management platforms tailored for salons, spas, and aesthetic clinics, combining appointment scheduling, marketing tools, and financial management. With over 20 years of experience, we have grown to serve 155,000 professionals globally, offering industry-specific features like automated SMS reminders, branded booking apps, and integrated payment systems.Our authority is reinforced by a dedicated support team from the salon industry, ensuring clients receive personalized guidance. Trust is central to our operations, demonstrated through transparent practices, GDPR compliance, and a commitment to continuous innovation based on client feedback.
Services
Online Booking
SMS Marketing
Point of Sale
Client Management
Inventory Tracking
Details
- Year established: 2003
Highlights and features
- 20 years of industry-specific software development experience
- Integrated marketing tools drive 14k+ quarterly revenue per client
- 24/7 cloud access with unlimited devices and users
- Dedicated industry-experienced support team for personalized assistance
- Proven ROI with 10,000% reduction in no-show rates for clients
What people say
Boosted revenue
Reduced no-shows
Streamlined operations
Excellent support
User-friendly interface
Services
Online Booking
Our online booking system allows clients to schedule appointments 24/7 through websites, social media, or branded apps. Features include variable deposits, automated reminders, and calendar integration. This reduces no-shows while providing clients with convenient, self-service options across multiple locations.
SMS Marketing
Integrated SMS marketing tools enable personalized client engagement with automated campaigns and trackable results. Businesses can send targeted promotions, rebooking prompts, and loyalty program updates directly to clients' phones, driving repeat visits and increasing revenue through measurable actions.
Point of Sale
Our POS system manages transactions, inventory, and client data in one platform. Features include cardless payments, real-time stock tracking, and synchronized sales data across locations. This streamlines checkout processes while providing comprehensive financial reporting for better business decisions.
Client Management
Centralized client profiles store consultation forms, booking history, and preferences. Automated pre- and post-care communications enhance client safety and satisfaction. Digital loyalty programs and personalized product recommendations help build long-term client relationships and increase retention rates.
Inventory Tracking
Barcode scanning and automated stock level monitoring simplify inventory management. Real-time alerts for low stock and integrated order generation reduce manual work. This ensures product availability while optimizing inventory turnover across multiple locations and service lines.
Questions
How does Phorest help reduce no-shows?
Phorest reduces no-shows through automated SMS/email reminders and variable deposit requirements. Clients receive timely alerts, while businesses protect revenue by collecting deposits for high-risk bookings or premium services.
Can I manage multiple salon locations with Phorest?
Yes, Phorest's multi-location features allow centralized management of staff, inventory, and marketing across multiple branches. Real-time reporting compares performance metrics between locations while maintaining unified operations.
Does Phorest integrate with my existing payment systems?
Phorest includes an integrated POS system with card terminals and online payment processing. It replaces standalone payment systems while offering seamless reconciliation through its PhorestPay solution for in-salon and online transactions.
How does the loyalty program work?
Phorest's Treatcard loyalty program lets clients earn points for bookings, retail purchases, and referrals. Points can be redeemed for services, encouraging repeat visits while providing businesses with trackable customer engagement metrics.
Is client data secure in Phorest?
Phorest ensures data security through GDPR-compliant cloud storage, encrypted communications, and role-based access controls. Regular backups and digital signature capabilities protect sensitive client information across all features.
What support options are available?
Phorest provides dedicated business advisors, industry-specific support teams, and 24/7 access to training resources. Clients receive personalized onboarding and ongoing assistance through phone, email, or in-app support channels.
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