To bring out the smile on each and every customer who visits us.
Established in 2001, Newcastle Hand Carwash Cafe has been the leading hand carwash provider in Newcastle for over two decades. Our primary goal when we first opened our doors was a simple one - "TO BRING OUT THE SMILE ON EACH AND EVERY CUSTOMER WHO VISITS US." Over the years, Newcastle has grown and changed, but one thing that remains the same is the smile on our customer's faces. This is how we became the most trusted hand carwash service in Newcastle, and we will continue to do our utmost best to never lose your trust nor our quality of service and workmanship.
At Newcastle Hand Carwash Cafe, we pride ourselves on providing exceptional service and the highest quality hand carwash and detailing available. Our experienced team of professionals has over 20 years of car washing and detailing experience and is dedicated to providing the best possible service to our valued customers. We offer a range of services that can be tailored to suit your specific needs, along with expert advice on how to maintain your vehicle's appearance between washes.
Our Services
We offer a range of services, including exterior car washing, exterior detailing, interior detailing, car protection, and extras. Our services include:
- Exterior Wash - We offer three different levels of exterior washing, from a standard wash and chamois dry to an exterior plus wash that includes wheel degreasing, tyre black, door jamb cleaning, and fragrance.
- Super Wash - Our super wash service includes all of our exterior wash services, as well as vacuuming, window cleaning, console and dash wiping, and fragrance.
- Ultimate Wash - Our ultimate wash service includes all of our exterior wash services, as well as liquid wax and Armourall application on the dash.
- Interior Details - Our interior detailing service includes seat and carpet shampoo, boot and jamb cleaning, dash and console cleaning, door panel cleaning, and window cleaning.
- Exterior Details - Our exterior detailing service includes buffing and polishing, rejuvenating guards, and special wheel cleaning.
- Ultimate Details - Our ultimate detailing service includes both interior and exterior detailing, as well as engine degreasing.
- Extras - We also offer a range of extras, including vacuuming, window cleaning, hand polishing, bug and tar removal, fabric seat shampoo, carpet shampoo, leather cleaning, and spray wax.
At Newcastle Hand Carwash Cafe, we use only the highest quality wash products to ensure that your vehicle is protected during the washing process. We are committed to being environmentally friendly, using a water-saving system that minimises water waste.
Our undercover washing area allows us to wash your car in any weather, and our cafe bar is the perfect place to relax while we wash your car. We invite you to come and experience the best hand carwash service in Newcastle and discover why our customers keep coming back, time and time again.
Car Wash Review Summary
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Introduction
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A car wash and cafe combination located in Newcastle has been reviewed by various customers. The cafe provides a comfortable place to wait while cars are being washed, and it also serves as a convenient spot for customers to enjoy a cup of coffee or tea.
Positive Feedback
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- Several customers have praised the excellent customer service provided by the staff.
- The cafe has been commended for its air-conditioned environment and comfortable seating.
- Customers have appreciated the cleanliness of the car wash, both inside and out, and the value for money.
- The car wash has been recommended by multiple customers who have been happy with the service over the years.
Negative Feedback
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- A few customers have experienced poor service, including a scratched car and missed spots during the cleaning process.
- Some customers have noted that the staff can be unfriendly, particularly the cashier lady.
- One customer was unhappy with the practice of the owners/manager.
- Another customer was disappointed that the car wash stopped using the air hose to blow out water to prevent leaks.
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