Cleaner Floors, Healthier Homes, Guaranteed!
At Fencing Solutions, we pride ourselves on being one of the leading suppliers of pool fencing in Cairns, with over 30 years of experience in the industry. Our team of skilled professionals has the expertise and knowledge to ensure that your pool fence is not only secure and meets all safety regulations, but also blends in with your existing structures and complements your outdoor area. We understand the importance of pool fencing, which is why we offer a wide range of services, including pool gates, security gates, security fencing, timber fencing, and Colorbond fencing.
Our Services
Our team of experts can assist with a variety of fencing services, including Colorbond fencing, pool fencing, timber fencing, security fencing, and security gates. We understand the importance of compliance with Australian Standards AS 1926.1, and our team will ensure that your pool fencing meets all safety regulations. In addition to our fencing services, we also offer core drilling in retaining walls and concrete slabs and pads. We believe in providing excellent customer service, which is why we guarantee all our work and leave the worksite clean and tidy once the job is completed.
Our Expertise
Our team, led by Marcel van Gaalen, has gained a wealth of knowledge and experience over the years. Marcel has lived and breathed fencing for over 30 years and brings a wealth of expertise to every fencing project. From Colorbond steel panels for border fences to safe, secure pool fencing that meets all statutory requirements, Marcel and his team of skilled sub-contractors can advise on style, color, and layout to ensure your fencing blends in and complements your existing surroundings.
Why Choose Us
At Fencing Solutions, we pride ourselves on our attention to detail, quality products, and professional service. We understand the importance of providing excellent customer service, which is why we guarantee all our work and leave the worksite clean and tidy once the job is completed. Our team is fully licensed, and we use only quality products, such as Bluescope Steel and high-grade concrete. We are committed to providing our customers with the best possible fencing solutions, which is why we continuously improve and expand our services to meet the changing needs of our clients.
Service Quality and Customer Satisfaction
Marcel and his team have received excellent reviews for their services, including pool fence installation, fence and front gate construction, and gate installation. Customers praised the reliability, professionalism, and quality of workmanship provided by Marcel and his team. Most customers were highly satisfied with the service, appreciating the punctuality, responsiveness, and value for money offered by the company.
Praise for Communication and Workmanship
Several customers highlighted Marcel's excellent communication skills and reliability. His team was described as neat and efficient, with customers appreciating the care taken to protect their gardens during construction. Marcel's ability to work around unusual designs and limitations was also commended.
Recommendations
Many customers recommended Marcel and his team for their services, highlighting the importance of honesty, reliability, and quality workmanship. Marcel's ability to complete jobs quickly and efficiently, while maintaining a focus on customer satisfaction, made him a highly recommended service provider in the area.
One Negative Experience
However, one customer had a negative experience with Marcel, citing issues with punctuality and responsiveness. Despite receiving a quote, the customer waited over four months for the job to commence and eventually gave up. This experience highlighted the importance of clear communication and meeting commitments in maintaining customer satisfaction.
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