Your Safety is Our Priority
At Mid North Coast Towing, we pride ourselves on being the go-to towing and breakdown service provider for the entire Mid North Coast region. With our 24/7 operations, we cater to the needs of our valued customers across Port Macquarie, Wauchope, Kew, Laurieton, and Telegraph Point. Our commitment to excellence is reflected in our state-of-the-art dual cab fleet, which is specifically designed to provide a safe and efficient towing experience.
As a locally owned and operated business, we understand the importance of building strong relationships with our customers. That's why we focus on delivering exceptional customer service, ensuring that our clients feel supported and cared for in times of need. Our experienced team, led by Brett and Jill Robinson, brings a wealth of knowledge and expertise to the table, backed by a rich family legacy of business ownership.
Our Humble Beginnings
Our story began in 2017, when Brett and Jill Robinson decided to bring their passion for providing top-notch towing services to the Mid North Coast region. With a strong foundation in customer experience and staff safety, they grew the business to its current size, operating out of Wauchope. The journey began in Narrandera, country NSW, where Brett's family had established a reputable towing business. Today, we're proud to continue that legacy, offering a comprehensive range of services that cater to the unique needs of our customers.
Services We Offer
At Mid North Coast Towing, we're committed to providing a one-stop-shop for all your towing and breakdown needs. Our services include:
- 24hr Roadside Breakdown and Accident Towing: We understand the stress and uncertainty that comes with a breakdown or accident. That's why we offer a swift and reliable towing service, 24 hours a day, 7 days a week.
- Local and State-Wide Towing: Whether you need to transport your car, motorbike, trailer, or motor home locally or across the state, we've got you covered. Our dual cab fleet can handle vehicles up to 4t, ensuring a safe and secure journey.
- Insurance and Roadside Assistance Partnerships: We work closely with major insurance companies and roadside service providers, offering a seamless experience for our clients.
- Secure Holding Yard: In the unlikely event that your vehicle requires storage, our secure holding yard provides a safe and protected environment, giving you peace of mind.
Our Commitment to Excellence
At Mid North Coast Towing, we're dedicated to upholding the highest standards of quality and safety. Our team is trained to provide exceptional customer service, and our modern dual cab fleet is regularly maintained to ensure maximum efficiency. As a licensed NSW towing operator (Lic# 17035), we're committed to adhering to strict industry guidelines, providing our customers with complete confidence in our services.
Summary of Reviews for Mid North Coast Towing
Overall Experience
Mid North Coast Towing has received an overwhelmingly positive response from customers, with many praising their prompt, professional, and friendly service. Most reviewers have rated them 5 stars, with a few rating them 4 stars.
Service Quality
The towing service provided by Mid North Coast Towing has been described as quick, efficient, and reliable. Customers have praised the staff for their professionalism, helpfulness, and friendly nature. The service provided by the staff, including Paul and Iain, has been particularly highlighted in the reviews.
Customer Satisfaction
Customers have expressed their satisfaction with the service, stating that the staff went above and beyond their expectations. The quick response time, professionalism, and friendly nature of the staff have all contributed to the high customer satisfaction.
Recommendations
Many customers have recommended Mid North Coast Towing to others, stating that they would use the service again if needed. The staff's professionalism and friendly nature have been highlighted as key reasons for their recommendations.
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