Your comfort, our priority
With over 35 years of experience cooling and heating the homes and businesses of Western Australia, Ford & Doonan stands as a trusted leader in air conditioning. Our vision is to provide comfort, efficiency, and advanced technology to our customers across the South West.
Who We Are
Proudly Western Australian, Ford & Doonan boasts a dedicated team of experienced professionals passionate about climate control. Our local technicians are highly skilled in designing, installing, and maintaining a diverse range of air conditioning systems. We understand the unique needs of our clients and are committed to providing tailored solutions for every property and budget.
Our Services
Ford & Doonan offers a comprehensive range of air conditioning services across both residential and commercial sectors. Our services include:
- Ducted air conditioning: Design, installation, service, and repairs for centralized air conditioning systems.
- Split system air conditioning: Installation, servicing, and repairs for individual indoor-outdoor units.
- Evaporative air conditioning: Installation, maintenance, and repairs for efficient cooling solutions.
Our Expertise
Beyond just installing and repairing equipment, Ford & Doonan takes a holistic approach to air conditioning. We are at the forefront of technological advancements, offering features like:
- Air zoning: Control the temperature of different areas of your home independently for optimized comfort.
- Smart home integration: Manage your system conveniently from your phone or touchscreen interface.
- High-efficiency systems: Reduce your energy consumption and environmental impact.
Award-Winning Service
Recognized for our exceptional customer service and professionalism, Ford & Doonan is a proud recipient of numerous awards, including:
- HIA Best Customer Service Award
- Rising Star Award
- Master Builder Association Best Customer Service Award
Contact Us Today
With offices in Bunbury and Busselton, Ford & Doonan is conveniently located to serve the entire South West. Contact us today for a free consultation and discover the comfort and efficiency your home or business deserves.
Overall Experience
The reviews for Ford and Doonan are mixed, with some customers expressing satisfaction with the service they received, while others have had negative experiences.
Positive Comments
The majority of customers praised the great service they received, with a high level of professionalism and friendliness from the staff. Many appreciated the promptness of the service, with technicians arriving on time and keeping customers updated on any issues. Several reviewers mentioned that the staff were helpful and knowledgeable in answering their questions and addressing any concerns.
Negative Comments
However, one customer had a very poor experience with Ford and Doonan, citing poor service, shoddy workmanship, and installation problems. The reviewer stated that they were still waiting for warranty work to be done and expressed frustration with the lack of follow-up and communication from the company.
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