Because the experience means everything
At Cairns Plastic Surgery, we pride ourselves on providing exceptional patient care and unparalleled expertise in plastic and reconstructive surgery. Our team, led by Dr. Isolde Hertess, a FRACS surgeon with over 20 years of experience, is dedicated to helping you achieve your aesthetic goals.
Our Mission
Our mission is to provide a safe, compassionate, and personalized approach to cosmetic and reconstructive surgery. We understand that every individual is unique, and we take the time to listen to your concerns and develop a customized treatment plan that suits your needs and goals.
Our Services
At Cairns Plastic Surgery, we offer a comprehensive range of surgical and non-surgical procedures designed to enhance your natural beauty and improve your overall well-being. Our services include:
- Breast surgery (augmentation, implant removal, breast lift, and more)
- Body surgery (tummy tuck, arm lift, mummy makeover, and more)
- Face surgery (upper eyelid surgery, non-surgical options, and more)
- Skin cancer surgery (face and body)
- Injectable treatments (Botox, fillers, and more)
Our Team
Our team is a dedicated group of professionals who share a passion for delivering exceptional patient care. From our experienced nurse consultants to our reception staff, everyone at Cairns Plastic Surgery is committed to making your experience with us as comfortable and stress-free as possible.
Our Location
Cairns Plastic Surgery is conveniently located in the heart of Cairns, Queensland, Australia. Our clinic is easily accessible, and we offer a range of amenities to ensure your comfort and convenience.
Why Choose Us
At Cairns Plastic Surgery, we understand that choosing a plastic surgeon is a personal and important decision. That's why we offer a complimentary nurse information session, so you can get to know us and learn more about our services. We pride ourselves on our:
- Comfort and courtesy
- Education and expertise
- Honesty and integrity
- Past experience
- Post-care support
Overall Experience and Feedback
Dr. Hertess and her team at Cairns Plastic Surgery have received a mixed bag of reviews. The majority of the feedback is positive, with clients expressing satisfaction with their procedures and praising the team's professionalism and care. However, there are a couple of negative reviews, primarily related to issues with the results of certain procedures and difficulties in correcting them.
Positive Feedback
Many clients have reported excellent experiences with Dr. Hertess and her team, praising their professionalism, care, and the quality of the results. Clients have highlighted the team's attentiveness, the thorough explanation of procedures, and the overall comfort and security they felt throughout their experience. The positive feedback also extends to the team's follow-up care and the value for money offered by the clinic.
Negative Feedback
On the other hand, a couple of clients have expressed dissatisfaction with their results, particularly with breast augmentation and lift procedures. Some have reported unevenness in their breasts, difficulties with post-op care, and disappointment with the correction of these issues. There have also been complaints about the cost of revisions and the overall value for money in these cases.
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