Trust us to care for you and your family's health
At Crawford's Pharmacy, we take pride in our rich history of providing exceptional healthcare services to the Ballarat community. Established in the 1950s, our pharmacy has been a staple of the local healthcare scene, offering a range of services that cater to the diverse needs of our customers.
Our Story
Opening our doors in the 1950s, our little town looked quite different back then. But some things never change, like good old-fashioned service, where people know you by name and can help you with whatever your healthcare needs may be. Our proprietors, Craig and Sue Trembath, have owned Crawford's Pharmacy since the early 1990s, taking over from Bill Crawford, the original owner. It's good to know that the more some things change, the more they stay the same. You can rely on Crawford's to be always there for you.
Our Services
At Crawford's Pharmacy, we offer a comprehensive range of services designed to provide you with superior health advice and exceptional care. Our experienced team of pharmacists and staff are dedicated to providing personalized attention to each and every customer, ensuring that you receive the highest level of service possible.
We offer a range of services, including zero-contact prescriptions, weekly medication packing, free delivery, and free pharmacist advice. Our team is committed to helping you manage your health and wellness, and we strive to provide a holistic approach to healthcare.
Our pharmacy is open 7 days a week, with convenient opening hours to accommodate your busy schedule. We understand that mobility can be an issue for some people, which is why we offer free home delivery services to the whole of Ballarat and surrounding areas.
Our Commitment
At Crawford's Pharmacy, we are committed to providing you with trusted advice and care. Our team of experienced pharmacists and staff are dedicated to helping you manage your health and wellness, and we strive to provide a holistic approach to healthcare. We believe in building long-term relationships with our customers, and we are committed to being your one-stop-shop for all things health.
Customer Support and Service
The pharmacy received praise for its exceptional customer support and service. Many reviewers mentioned that the staff, including Craig, were wonderful, professional, and knowledgeable. They were helpful, polite, and kind, making the customers feel comfortable and valued.
Efficient Service
The pharmacy was commended for its efficient service, with reviewers mentioning that their prescriptions were filled quickly and delivered promptly. One reviewer mentioned that the pharmacy was able to make medications on demand and deliver them quickly, which was especially important during the COVID-19 pandemic.
Personalized Experience
Many reviewers praised the pharmacy for its personalized experience, with staff addressing them by name and engaging in pleasant small talk. The pharmacy was described as a friendly and well-run place that made customers feel valued and appreciated.
Range of Products
One reviewer was impressed by the range of products available at the pharmacy, including beautiful scarves, baby gifts, makeup, and skin care products, making it a one-stop shop for gifts and personal items.
Negatives
However, not all reviews were positive. Two reviewers had negative experiences with the pharmacy, citing rude and arrogant staff, particularly one female pharmacist named Kelly. One reviewer was left feeling anxious and worried about getting their necessary medication on time.
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