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A Leading Australian Manufacturer of Heating & Cooling Appliances
Climate Technologies is a prominent Australian company with over 50 years of experience in manufacturing innovative heating and cooling appliances. Based in Adelaide, South Australia, we proudly design and manufacture a diverse range of residential and commercial products, serving local and international markets.
Our Brands
Our trusted brands, Bonaire, Pyrox, Celair, Ilec, and Dadanco Chilled Beams, are known for their quality, reliability, and efficiency. We are also proud to be the exclusive Australian distributor for the world-renowned York residential refrigerated air conditioning product range.
Extensive Expertise and Manufacturing Capabilities
Our state-of-the-art manufacturing plant in Salisbury boasts extensive engineering and research & development facilities, full logistic capabilities, and a spare parts warehouse. This infrastructure allows us to create and deliver high-quality products efficiently and effectively.
Commitment to Innovation and Sustainability
Climate Technologies actively invests in research and development, constantly pushing the boundaries of technology to deliver efficient and sustainable heating and cooling solutions. We are committed to reducing our environmental impact and developing innovative products that meet the evolving needs of our customers.
A Strong Team and Passionate About Customer Service
Our dedicated team of over 200 employees is passionate about exceeding customer expectations. Our highly skilled after-sales service division provides exceptional support, ensuring your complete satisfaction with our products.
International Reach and Global Presence
Climate Technologies exports its world-class products to numerous countries around the globe. With strong relationships with international distributors and partners, we have established a significant presence in major markets worldwide.
Poor Customer Service and Product Quality
The reviews highlight several issues with Climate Technologies, including poor customer service, long wait times, and negative experiences with their products. Customers have reported being put on hold for extended periods, receiving poor communication, and encountering faulty products.
Negative Experiences
Customers have shared stories of being hung up on, receiving no response after booking a service call, and having to wait for extended periods without any update on the status of their service call. Additionally, there have been complaints about the quality of the products, particularly the Bonaire ducted gas heater, which has been described as a "lemon" and "a total pile of steaming."
Positive Comments
There is one positive review that mentions a smooth process after the initial rocky start, with a professional technician who resolved the issue efficiently. However, this positive experience is outweighed by the numerous negative comments.
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