Imagine a gift so personal, it speaks directly to the heart of its recipient. At Young and Co Custom Gifts, we craft such gifts, meticulously blending creativity and craftsmanship to create something truly special.
Who We Are
Born from over 30 years of experience in the signage industry, Young and Co Custom Gifts arose from a desire to share our passion for personalisation and gifting. We firmly believe that genuine connection lies in the thoughtfulness behind each present.
What We Do
We are a small, dedicated team dedicated to:
- Creating unique and memorable gifts for all occasions.
- Offering a diverse selection of products, from engraved serving boards to custom-made clocks and tabletop decanter sets.
- Providing a seamless and enjoyable design process, where your input is valued and actively encouraged.
The Young and Co Difference
What sets us apart is our unwavering commitment to:
- Individualised design: Each design is meticulously crafted by our talented graphic designer, ensuring your gift is one-of-a-kind and truly special.
- Quality materials: We source only the finest materials, ensuring durability and longevity for years to come.
- Exceptional customer service: We are passionate about exceeding your expectations and creating a smooth and enjoyable gifting experience.
Our Process: Creating Your Perfect Gift
1. Initial consultation: Share your unique vision and requirements with us.
2. Custom design creation: Our talented designers will create 2-4 digital designs for your approval.
3. Revisions and confirmation: We welcome your feedback and ensure your vision is brought to life.
4. Expert craftsmanship: We meticulously create your custom gift in-house.
5. Delivery or collection: Your cherished gift is ready for collection or can be shipped directly to its new home.
Get in Touch
For urgent requests, feel free to phone the shop directly. We are always happy to discuss your needs and help you create a truly exceptional gift experience.
Overview of Reviews
The reviews of Young and Co. are overwhelmingly positive, with the majority of customers praising the business for its high-quality products, excellent customer service, and prompt delivery.
Quality of Products
The quality of Young and Co.'s products is a common theme among the positive reviews. Many customers have praised the business for offering "amazing quality" products that are "gorgeous" and "beautiful".
Customer Service
Lani, the owner of Young and Co., is frequently mentioned in the reviews for her exceptional customer service. She is described as "friendly", "kind", "helpful", and "warm", with many customers appreciating her willingness to assist with design changes and personalisation.
Prompt Delivery
Several reviewers have praised Young and Co. for its prompt delivery, with some mentioning that their orders arrived in less than 24 hours. The business is also commended for navigating delivery and shipping challenges during the pandemic.
Negative Experience
One reviewer had a poor experience with Young and Co., citing "terrible customer service" and a long wait time for their order to arrive. This reviewer felt that the business was not worth the price paid.
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