Achieve Clearer Vision, Enhance Your Quality of Life
At Eyecare Plus Springvale, we pride ourselves on being a full-service optometric care centre in Melbourne, dedicated to providing comprehensive care for you and your family. Our team of experienced optometrists and support staff are committed to delivering the highest level of service, utilising the latest technology and cutting-edge techniques to ensure your eyes receive the best possible care.
Our Services
We offer a wide range of services, including OCT 3D Retinal Scans, Optos Ultra-Wide Imaging, Myopia Management, Dry Eye Examination and Treatment, Behavioural Optometry and Vision Therapy, and Blepharitis Treatment. Our state-of-the-art equipment allows us to provide accurate and thorough examinations, ensuring we can detect any potential eye problems early on. We also offer a comprehensive selection of frames, lenses, contact lenses, and sunglasses to suit your individual style and needs.
Our Commitment
At Eyecare Plus Springvale, we are passionate about providing exceptional patient care and delivering personalized solutions to meet your unique visual needs. We understand the importance of eye health and the impact it can have on your overall wellbeing. That's why we strive to create a warm and welcoming environment, making you feel comfortable and at ease throughout your visit. Our goal is to not only provide exceptional eye care but to also educate and empower you to take control of your eye health.
Professionalism and Quality of Care
The reviewers have had overwhelmingly positive experiences with Dr. Lee and her team. Maddy Walters has been going to Dr. Lee for over four years and has seen a significant improvement in her eye condition due to the specialist optometrist's care. Kim Tran was impressed with the professionalism and customer service, and Kristine Hudson received great service and a good deal on her first pair of glasses. Elizabeth Watson also had a positive experience, citing the clinic's professionalism, courtesy, and kindness.
Costs and Pricing
However, some reviewers have expressed concerns about the costs and pricing at the clinic. Elizabeth Watson wonders if some reviewers are unaware of the cost of the equipment used at the clinic, and Stacy Li is unhappy with the pricing structure, feeling that they are charging double the bulk billing rate and using scare tactics to sell products.
Disappointments and Concerns
Stacy Li has been a long-term customer but is disappointed with the service and loyalty to customers, citing high pricing, aggressive sales tactics, and poor customer service. Brian simply calls the clinic a bunch of scammers, alleging that they try to get customers to purchase unnecessary products and treatments.
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