Explore FNQ with Ease - Book Your Dream Drive Today!
At Tropical North Car Rentals, we're passionate about helping you explore the stunning landscapes of Far North Queensland. As a locally owned and operated business, we pride ourselves on our decades of local experience and commitment to providing top-notch car hire services.
Our Story
Established in 1995, we've been helping visitors like you discover the beauty of Palm Cove and Port Douglas for over 25 years. Our team of friendly and knowledgeable staff are dedicated to making your car hire experience as seamless and enjoyable as possible. We understand that you want to make the most of your time in this incredible region, which is why we offer a range of modern, comfortable, and reliable rental cars at competitive prices.
Our Services
We offer a range of car hire services designed to cater to your needs. Whether you're looking for a compact sedan or a spacious SUV, our fleet of vehicles is equipped with the latest features, including icy cold air-conditioning and USB/AUX ports. We also provide comprehensive insurance with a reasonable excess of $500, giving you peace of mind while you're on the road.
What Sets Us Apart
At Tropical North Car Rentals, we're committed to transparency and honesty. That's why we offer unlimited kilometres on all our rental cars, with no hidden fees or surprises. We also provide local maps and tour bookings free of charge, ensuring that you have everything you need to make the most of your time in Tropical North Queensland.
Our Values
We believe in providing exceptional customer service, which is why we've received rave reviews from our satisfied customers. We're proud to be a part of the local community, and we're dedicated to supporting local businesses and initiatives.
Customer Satisfaction and Feedback
Palm Cove Car Rentals - Exceptional Service at an Affordable Price
Palm Cove Car Rentals has received an overwhelmingly positive response from customers, with most praising the exceptional service and affordable prices. The staff, including Lauren, Richard, and Peter, have been commended for their friendly and helpful nature. The ease of booking and extending rental periods without hassle has also been appreciated.
Highly Recommended for Local, Friendly Service
Many customers have highlighted the advantage of dealing with a local company, as opposed to larger international brands. The personal touch and laid-back approach have made the experience more enjoyable and less sterile.
Vehicle Quality and Cleanliness
The cars provided by Palm Cove Car Rentals are often described as clean and well-maintained, with most being late model vehicles. Although one customer experienced mechanical issues, the staff quickly resolved the problem by providing a replacement upgrade at no extra cost.
Convenient Location and Airport Transfers
The convenient location of Palm Cove Car Rentals near accommodations and the airport has been a significant advantage for customers. The affordable and convenient airport transfer service has also been appreciated.
Minor Issues with Vehicle Condition and Communication
However, a few customers experienced minor issues, such as a missing radio antenna affecting radio reception and difficulty opening the boot. There was also an instance where a customer was not informed about the unavailability of their booked car until after the scheduled pick-up time, leading to an apology and no compensation offered.
Overall, Palm Cove Car Rentals Offers a Positive Experience
In summary, Palm Cove Car Rentals has received mostly positive feedback for their friendly service, affordable prices, and convenient location. Although there were a few minor issues, the overall experience for most customers has been overwhelmingly positive.
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