Building enduring partnerships, one solution at a time.
Welcome to Southern Cross Electrics & Air Conditioning, your trusted local partner for all things electrical, air conditioning, and refrigeration in the Cairns region. As a proud family-owned and operated business, we have been working with the Cairns community for over seven years, bringing over 40 years of collective experience to the table. Our commitment to excellence, reliability, communication, and personalized service has earned us a reputation as a go-to choice for residential and commercial electrical and air conditioning needs.
Our Story
Founded by Matt and Maya, our business has grown from a passion for delivering top-tier electrical, air conditioning, and refrigeration solutions to the people of Cairns. With a small yet highly skilled team, we take pride in going above and beyond in customer service, understanding that each job is unique and requires individually tailored solutions. Whether it's a simple electrical repair or a complex air conditioning installation, we have the expertise to get the job done and get it done right.
Our Services
At Southern Cross Electrics & Air Conditioning, we offer a comprehensive suite of services that cater to both residential and commercial clients. Our electrical services include installation, repair, and maintenance of electrical equipment, while our air conditioning services encompass installation, repairs, and maintenance of air conditioning units. Additionally, we provide refrigeration solutions for commercial and residential clients. Our services are designed to provide convenience, flexibility, and peace of mind, ensuring that our clients can rely on us to handle any challenge, big or small.
What Sets Us Apart
What sets us apart is our dedication to going above and beyond in customer service. We understand that each job is unique, and we take the time to listen to our clients' needs, providing individually tailored solutions. Our team brings a wealth of knowledge to every job, ensuring precision, efficiency, and excellence. We pride ourselves on our attention to detail, guaranteeing outcomes that not only meet but exceed our clients' expectations. Communication is our forte, and we believe in building relationships that last.
Our Promise
At Southern Cross Electrics & Air Conditioning, we're not just providing services; we're building enduring partnerships. We promise to bring the convenience of a single call to address all your electrical, air conditioning, and refrigeration needs. Our comprehensive suite of services under one roof means no more juggling multiple contacts or coordinating between different service providers. We're your all-inclusive hub, equipped to handle any challenge, big or small.
Safety and Reliability
Safety and reliability are at the core of our operations. We're not just fully insured; we're licensed with the Electrical Safety Office, the Australian Refrigeration Council, and the QBCC. Our status as Silver Members of Master Electricians Australia isn't just a title; it's a testament to our unwavering standards and the trust we've earned within the industry.
Positive Feedback
The majority of the reviews are extremely positive, highlighting the professionalism, communication, and excellent work done by the team at Southern Cross Electrics and Air Conditioning Cairns. Customers appreciate the prompt service, detailed explanations, and the ability to handle complex issues efficiently.
Negative Feedback
However, there is one instance of disappointment, where a customer had an appointment for a quote but the service provider failed to show up.
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