When you're "In Deep", we're here to help!
At In Deep Plumbing, we're not just a team of expert plumbers - we're a family-owned business dedicated to providing top-notch plumbing services to the Gold Coast community. Our team of licensed and insured professionals has decades of experience in providing fast, reliable, and affordable solutions to all your plumbing needs. Whether you're dealing with a blocked drain, a leaky faucet, or a burst pipe, we're here to help.
Our Story
We understand that plumbing emergencies can happen when you least expect it. That's why we've made it our mission to provide same-day solutions to all your plumbing problems. Our flexible appointment times and interest-free payment plans ensure that you can get the help you need without breaking the bank. With our lifetime labour guarantee, fixed pricing, and rapid response, you can trust that we'll get the job done to your satisfaction.
Our Services
We offer a comprehensive range of plumbing services, including:
- Hot water repairs and replacements
- Blocked drain and drain cleaning services
- Gas plumbing services, including gas cooktop installation and gas leak detection
- Emergency plumbing services, including burst pipe repair and leaking tap repairs
- Kitchen plumbing services, including water filter installation and dishwasher installation
- Toilet plumbing services, including blocked toilet repair and water efficiency certificates
- Bathroom and laundry renovation services
- Commercial and construction plumbing services
- New house plumbing services
Our Values
At In Deep Plumbing, we pride ourselves on our commitment to customer service, quality workmanship, and honest upfront pricing. We understand the importance of being on time, every time, and leaving no mess behind. Our team is dedicated to providing easy-to-understand plumbing advice and solutions that meet your needs without the stress.
Our Promise
With In Deep Plumbing, you can expect:
- No call-out fee
- Upfront pricing
- Interest-free payment options
- Lifetime labour guarantee
- Rapid response to all emergencies
- No mess left behind
- Personalised solutions to all your plumbing needs
Customer Experiences and Feedback on In Deep Plumbing
In Deep Plumbing has received a mixed bag of feedback from their customers, with a majority of positive reviews and a few negative ones.
Positive Feedback
The majority of customers were extremely satisfied with the services provided by In Deep Plumbing. Several reviewers praised the team's professionalism, punctuality, and friendly demeanor. Dean and his team were described as reliable, honest, and efficient in their work. Positive comments included appreciation for their quick response times, thorough explanations of work, and the value for money provided. A few customers mentioned the team's ability to work with their existing materials and their commitment to completing the job on time. Overall, the positive feedback highlighted the team's strong work ethic, customer service skills, and technical expertise.
Negative Feedback
However, there were a couple of customers who had less than favorable experiences with In Deep Plumbing. One reviewer found the service to be very rude and unprofessional, while another felt that the job was not completed as agreed upon and was overcharged. These negative experiences seemed to revolve around issues with communication and customer satisfaction, as well as disagreements over the final product and cost.
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