Where service meets passion
Where Service Meets Passion
City and Regional Cleaning is a Newcastle-based cleaning and maintenance business serving the Hunter, Central Coast, and Sydney regions. We are passionate about bringing fresh ideas, enthusiasm, and a professional touch to the commercial maintenance and cleaning industries.
Our Mission
Our mission is to provide exceptional cleaning and maintenance services that exceed client expectations. We achieve this by:
- Delivering consistent, reliable cleaning services
- Utilizing eco-friendly cleaning products whenever possible
- Investing in the training and development of our staff
- Building strong relationships with our clients
What We Offer
We offer a comprehensive range of services to meet the diverse needs of our clients. These include:
Commercial Cleaning
- Daily, weekly, and deep cleaning services
- Office cleaning
- Retail store cleaning
- Industrial cleaning
- Construction cleaning
Strata Building Cleaning
- Common area cleaning
- Carpet cleaning
- Window cleaning
- Floor cleaning
Contract Services
- Customized cleaning plans tailored to your specific needs
- Regular progress reports
- Responsive customer service
Why Choose City and Regional Cleaning?
- Experienced and reliable: We have a team of experienced and dedicated cleaners who are committed to providing exceptional service.
- Customised solutions: We work closely with our clients to develop cleaning plans that meet their unique needs and requirements.
- Quality guaranteed: We are committed to delivering consistent and reliable cleaning services.
- Client satisfaction: Our clients are our top priority. We are dedicated to providing excellent customer service and building strong relationships.
Summary of Reviews:
Company Overview
City and Regional Cleaning is a professional cleaning company with a team of trained staff who provide top-notch cleaning services. They offer end-of-lease cleans and builders' cleans among other services.
Positive Reviews
The company has received several positive reviews from satisfied clients who appreciate the high-quality service, professionalism, and flexibility provided by the team. Clients have praised the staff for their hard work, reliability, and excellent customer service.
Some of the highlights include:
- Friendly and Professional Service: Clients have praised the owners, Glen and Belinda, for their friendly and professional demeanor.
- Excellent Customer Service: The team has been commended for their exceptional customer service and attention to detail.
- High-Quality Cleaning: The company has been praised for providing superior cleaning services that exceed client expectations.
- Reliability and Flexibility: Clients appreciate the team's reliability and flexibility in working around their needs.
Negative Reviews
However, the company has also received a negative review from a client who was unhappy with the service. The client reported that the cleaning hours were halved without notice, and the full rate was still charged. Although the company apologized and promised to rectify the situation, the client felt that the issue was not fully resolved and ultimately cancelled their service.
Overall
In summary, City and Regional Cleaning has received mostly positive feedback from clients who appreciate the high-quality service and professionalism provided by the team. However, there was one instance where a client was unhappy with the service due to a miscommunication regarding cleaning hours and payment. Overall, the company is highly recommended for their excellent customer service and top-notch cleaning services.
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